Summary
Overview
Work History
Education
Skills
Timeline
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Shenique Schaff

Summary

Experienced cannabis supervisor with a strong track record of managing day-to-day operations to ensure efficiency, quality, and regulatory compliance. Skilled in team leadership, process optimization, and maintaining METRC and state standards. Dedicated to driving operational excellence and continuous improvement.

Overview

8
8
years of professional experience

Work History

Trim Room Supervisor

King City Gardens
12.2024 - Current
  • Oversaw bud distribution to trimmers, maintained accurate production records, and ensured proper storage to uphold inventory integrity and support consistent supply to dispensaries.
  • Directed daily operations to ensure compliance with state regulations, internal policies, and industry best practices, maintaining seamless workflow and accountability.
  • Trained and supervised staff on regulatory protocols, documentation standards, and customer-facing procedures to ensure consistent, compliant service delivery.
  • Identified and implemented operational efficiencies to improve service quality, optimize resource use, and maintain compliance with auditing and reporting requirements.
  • Led performance oversight through structured evaluations, data tracking, and coaching, fostering a results-driven, regulation-compliant team culture.
  • Contributed to hiring, onboarding, and workforce planning efforts, supporting a reliable and knowledgeable team aligned with organizational goals and state-mandated standards.


Quality Control Specialist

King City Gardens
09.2024 - 12.2024
  • Led quality control efforts by overseeing thorough inspections of trimmed cannabis, ensuring compliance with METRC, state regulations, and internal standards.
  • Provided coaching and performance evaluations to trimmers, guiding them to consistently produce high-quality work and accurately identify defects.
  • Maintained and managed detailed inspection records, ensuring full compliance with METRC tracking and state regulatory requirements.
  • Partnered with team leads to address quality challenges, drive continuous process improvements, and elevate overall team performance.

Compliance Specialist

King City Gardens
06.2024 - 09.2024
  • Ensured compliance with regulatory requirements through detailed audits and assessments.
  • Developed and implemented compliance training programs for staff to enhance adherence.
  • Monitored changes in legislation to update policies and procedures accordingly.
  • Collaborated with cross-functional teams to identify and mitigate compliance risks.

Extrusion Operator

Deceuninck North America
05.2022 - Current
  • Accomplished optimal extruder machine performance through thorough inspections, ensuring seamless operations and promptly reporting abnormalities.
  • Achieved proficiency in training and managing a team of 10 new hires, maintaining adherence to quality and quantity standards.
  • Fostered collaboration to minimize errors and resolve product discrepancies, contributing to improved product quality and operational efficiency.
  • Successfully managed multiple tasks in a high-volume setting, showcasing strong organizational skills.

Front Desk Agent

MGM Resorts International
04.2017 - 10.2021
  • Provided exceptional guest service by implementing upselling techniques, accurate room assignments, and facilitating the setup of player rewards accounts.
  • Demonstrated proficiency in day-to-day hotel operations, including billing transactions and credit/debit card procedures.
  • Resolved customer billing issues and addressed complaints, showcasing commitment to effective problem resolution and guest satisfaction.
  • Achieved superior guest satisfaction by collaborating with various departments for seamless guest experiences.
  • Applied basic mathematical skills for precise money collection and accurate drawer balancing, ensuring financial transaction integrity.
  • Played a pivotal role in the investigation and resolution of complaints concerning lost or stolen items, contributing to guest security and satisfaction.
  • Enforced privacy and confidentiality policies, establishing a secure and trustworthy environment for guests.

Education

Bachelor of Arts - Journalism, Broadcast

University of Nevada - Las Vegas
Las Vegas, NV

Skills

  • Quality Control
  • Regulatory Compliance
  • Team Leadership
  • Performance Evaluation
  • Training & Development
  • Process Improvement
  • Data Management
  • METRC Compliance
  • Record Keeping
  • Cross-functional Collaboration

Timeline

Trim Room Supervisor

King City Gardens
12.2024 - Current

Quality Control Specialist

King City Gardens
09.2024 - 12.2024

Compliance Specialist

King City Gardens
06.2024 - 09.2024

Extrusion Operator

Deceuninck North America
05.2022 - Current

Front Desk Agent

MGM Resorts International
04.2017 - 10.2021

Bachelor of Arts - Journalism, Broadcast

University of Nevada - Las Vegas

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