Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sheniya Jack

Sheniya Jack

San Diego,CA

Summary

A reliable employee that is great with working alone or in teams. Dependable on time management. Able to adapt to all work culture. Advanced in sales, customer service, cash handling, computer. Will always show up to work in a positive and learning attitude. Will always adapt to new environments and new work schedules and agendas.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

CUTCO
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Performed Digital transactions 87 dollars to 4000 dollars on a daily basis
  • Handled multiple customers a day while gaming new ones
  • Did virtual presentations to offer my services and reached out to people who were not aware of me

Trades Assistant

PCSI
  • Increased satisfaction with timely project updates, addressing concerns promptly, and delivering quality workmanship.
  • Maintained clean and organized worksites, ensuring optimal working conditions for all team members.
  • Learned techniques and proper use of hand tools, power tools and equipment to encourage worksite safety.

  • Assisted skilled tradesmen to complete projects.
  • Supported successful project completion with precise measurement-taking and accurate materials preparation.
  • Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
  • Contributed to a positive team culture by maintaining a respectful attitude, offering assistance when needed, and supporting the professional growth of fellow team members.
  • Displayed strong work ethic by consistently arriving on time, remaining focused during work hours, and completing tasks as assigned with minimal supervision.
  • Experienced in using and maintaining specialized tools and equipment
  • Built things such as, a fan from scratch for installation
  • Mounted items such as 200 pound whiteboards on walls using proper tools
  • Worked with sandbags, drills, power saws, etc.
  • Threw away heavy furniture such as couches, tables, and desks.
  • Installed ceiling tiles and mastered it
  • Built couches and love seats using proper tools
  • Did all the steps to painting an entire room of a commanding officer

  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Willing to work overtime on weekdays and weekends

Busser/Runner/Kitchen

Carruth Cellars
09.2022 - Current
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Offered product samples, answered questions and helped customers find items.
  • Processed payments for orders and provided customers with change.
  • Assisted with bussing tables and cleaning up spills.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Trained new staff in bussing and cleaning procedures.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Monitored supplies of key inventory items.
  • Ran errands for various employees throughout company.

Hostess

Cali BBQ
05.2021 - 11.2023
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Completed daily side work and opening and closing duties without fail.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Promoted business loyalty by fostering positive customer relationships.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Had to Balance being busser, runner, answering phones, doing togo orders, and hospitality all at the same time

Sales Associate

Primerica
07.2022 - 10.2022
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Informed New potential clients of insurance policies
  • kept in contact with clients
  • Dealt with questions about future issues and concern
  • Listened to customer needs and desires to identify and recommend type of insurance.

Education

Associates - Sociology

Cuyamaca College
El Cajon, CA

Helix Charter High
La Mesa, CA
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Cash Handling
  • Money Handling
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Client Service
  • Conflict Resolution
  • Store Opening and Closing
  • Sales expertise
  • Sales Strategies
  • Meeting deadlines
  • POS System Operation
  • Cleaning techniques
  • Guest Relations
  • Payment Processing
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills

Timeline

Busser/Runner/Kitchen

Carruth Cellars
09.2022 - Current

Sales Associate

Primerica
07.2022 - 10.2022

Hostess

Cali BBQ
05.2021 - 11.2023

Sales Associate

CUTCO

Trades Assistant

PCSI

Associates - Sociology

Cuyamaca College

Helix Charter High

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Sheniya Jack