Shennelle Bailey
Revere,MA
Summary
A trustworthy and motivated young professional committed to using their degree and experience in psychology to better serve children and vulnerable individuals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Manager
Howard Center
02.2023 - Current
- Managed and coordinated daily services for 12 clients including managing social security funds, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Addressed and resolved technical, financial, and operational concerns regarding client services by working with team members and supervisors.
- Developed and maintained logistics workflows, procedures and reports.
- Worked directly with clients out in the community (Attending doctors appointments, proving rides, companionship)
- Providing daily, monthly and yearly documentation of client services.
- Supervised staff working with clients
Special Education Paraprofessional
Winooski School District
07.2022 - 02.2023
- Delivered personalized educational, behavioral, and emotional support to 5 intensive needs students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Followed behavioral and academic plans written by a clinical professional.
Lead Infant Room Teacher
Little Tots Academy
11.2021 - 05.2022
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
- Maintained confidentiality of children, family information and staff.
- Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
- Following state and daycare policy and procedures while caring for children and preparing academic materials.
Social Media Manager/Elderly Caregiver
Visiting Angles
02.2021 - 05.2022
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Event Coordinator
Sparetime Entertainment
11.2017 - 01.2019
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Inspected event facilities to confirm conformance to customer requirements.
- Managed event logistics and operations.
- Assist the front desk team with managing the birthday tab on the register.
- Collect birthday payments through the register and confirm any deposits have been applied to the bill.
Education
Bachelor of Science - Psychology
Northern Vermont University- Johnson
Johnson, VT06.
Skills
- Program Management
- Experience with vulnerable population
- Restaurant experience
- Administration and Reporting
- Critical Thinking
Certification
CPR Certification
Timeline
Program Manager
Howard Center
02.2023 - Current
Special Education Paraprofessional
Winooski School District
07.2022 - 02.2023
Lead Infant Room Teacher
Little Tots Academy
11.2021 - 05.2022
Social Media Manager/Elderly Caregiver
Visiting Angles
02.2021 - 05.2022
Event Coordinator
Sparetime Entertainment
11.2017 - 01.2019
Bachelor of Science - Psychology
Northern Vermont University- Johnson
CPR Certification
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