Shennie Macaraeg
San Jose,CA
Summary
Dynamic and results-oriented educator and customer service professional with proven skills in curriculum planning and student engagement. At Sunshine Afterschool Program, I enhanced learning experiences and fostered positive relationships, demonstrating exceptional team collaboration and organizational abilities. Excelled in delivering customer satisfaction at Tastea, showcasing a commitment to excellence and effective problem-solving.
Energetic, patient, and adaptable individual, skilled in creating engaging and inclusive learning environments. Possesses solid understanding of educational techniques and proficient in lesson planning and classroom management. Dedicated to fostering academic growth and inspiring love for learning.
Overview
4
4
years of professional experience
Work History
Student Teacher
Sunshine Afterschool Program
08.2021 - 12.2023
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Cultivated positive relationships with administration, teaching staff, and students.
- Provided constructive feedback on student work, guiding them toward improvement while building their confidence in their abilities.
Customer Service Associate
Tastea
04.2020 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Nursing
University of San Francisco
San Francisco, CA12.2025
Skills
- Student Engagement
- Curriculum Planning
- Student Tutoring
- Team Collaboration
Timeline
Student Teacher
Sunshine Afterschool Program
08.2021 - 12.2023
Customer Service Associate
Tastea
04.2020 - 08.2021
Bachelor of Science - Nursing
University of San Francisco
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