Shentel Kolar
Newport,WA
Summary
I am excited to apply for the position of Clinical Supervisor. please except my resume as my interest in this position. In my previous positions I was responsible for helping people and teams adapt to new ways of working, using new tools, implementing new processes and setting new goals and targets. Set performance goals by identifying relevant standards and communicating expectations. measured performance by defining measures, developing data systems and collecting data. improved quality by using data for decisions to improve policies, programs and outcomes. managed changes by creating a learning organization. and lastly reported progress by analyzing and interpreting data with report results being broad. Developed a regular reporting cycle. while utilizing my basic knowledge of business keeping tabs on revenue cycles and operations. Please consider my experience and qualifications for this position. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Multicare Medical Center
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Escrow assistant/ administrative assistant
Pend oreille title and escrow
12.2021 - 05.2023
- Coordinated front desk/receptionist, as well as responsible for opening all escrow orders and organization of files
- Ordering payoff demand, and evidence of insurance reflecting lien holders interest.
- Accountable for organization, and storage of all open and closed files in office.
- Examine documentation, such as mortgages, liens, judgments, easements, Platte books, maps, contracts, and agreements, in order to verify the fact such as properties, legal description, ownership, or restrictions
- Read search request in order to ascertain types of title evidence required, and to obtain description of properties and names and contact information of involved parties
- Prepare reports describing any title encumbrances, encountered during searching activities in outlining actions needed to clear titles
- Enter into record keeping systems, appropriate data needed to create new title records, or update existing ones.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Scheduled signings and gathered required paperwork.
- Obtained documents such as proof of insurance and HOA statements.
- Prepared estimated closing statements for buyer and seller.
- Followed-up on status of releases, policies, and return of recorded documents.
- Forwarded title clearing documentation to title officer for approval.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
- Processed and verified all new account applications and documents.
- Developed strategies to improve processes and reduce costs.
- Prepared forms such as receipts, withdrawal orders or transfer confirmations based on transaction requests from stockholders.
- Verified ownership and transaction information and dividend distribution instructions to check conformance with governmental regulations using stock records and reports.
- Direct activities of workers who search records and examine titles assigning scheduling and evaluating work, providing technical guidance as necessary.
- Generate relevant documents, needed for the transactions, such as excise, tax forms and supplemental excise tax forms.
- Scan and organize documents into the paperless document software.
- Request follow up documents from vendors.
- Prioritizing manage multiple files simultaneously.
- Answer, screen and transfer telephone calls for the escrow officer.
- Identified process improvements in the day today functioning of the department.
- Assisted in resolving in satisfying client request an internal operation issues.
- Continually improve knowledge, skills and performance based on feedback and self identified professional development needs.
- Strategically planned methods to achieve operational, goals, and targets.
- Maintained open communication with lenders, brokers and borrowers.
Building Permit Technician / administrative assistant
PEND OREILLE COUNT community development
08.2019 - 12.2021
- Assist the public with planning, building, and engineering applications for permits.
- As a permit technician supervising assisted the public provided technical support duties relating to processing and issuing of building permits.
- Performing technical and clerical duties issuing in tracking all permits, managing and organizing data, electronically, filing permits, blueprints, and drawings for approval.
- Coordinating with examiners in inspectors processing in issuing building related permits.
- Providing information to the public about building permits, and other related ordinances in preparing daily reports for submittal.
- Experience in reading, and interpreting building plans
- Required thorough knowledge and understanding of land use planning regulations, CEQA regulations, building code and permit requirements, health code, public works.
- Calculate Public Facility Fees for commercial industrial, and other locations.
- Log inspection requests and prepare files for daily inspection for building inspections.
- Provide assistance to the public on varied buildings and land use Information.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Stayed up-to-date on Washington laws and licensing requirements to complete accurate and efficient reviews.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Medical Assistant/Phlebotomist
Kaniksu health services Sandpoint pediatrics
12.2014 - 08.2019
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
- Answer calls on a multi-line phone system and handles all phone messaging.
- Responsibilities included obtaining patients medical records, patient's medical history, reviewing medical charts.
- Filed and pulled charts according to office schedule/ next day schedule if needed.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Authorize medicine refills and provide prescription information to pharmacies.
- Additional clinical duties included prepping and collecting lab specimen via venipuncture; patient injections; and conducting clinical tests
- Identifying patients via ID, medical record or other means.
- Labeling samples correctly and send them for testing.
- Arrange daily activities based on urgency of requests.
- Determine the right venipuncture method based on patient age, health etc
- Find veins that are suitable for puncture
- Draw blood using sterilized needles, vials and other equipment.
- Ensure optimal quality and quantity of samples.
- Label samples correctly and send or deliver them for testing.
- Keep accurate records on fluid specimens and tests.
- Adhere to all relevant health and safety standards while working.
- Ability to connect with various types of patients (such as children, elderly, pregnant women) and make them feel comfortable.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Associate of Arts - Nursing
North Idaho Collete
Coeur D'Alene, ID06.2025
Certified Clinical Medical Assistant - Medical Assisting
Carrington College
Portland, OR01.2014
Skills
- 10 Key Data Entry
- Laboratory Experience
- QuickBooks
- Phlebotomy
- Administrative Experience
- Accounting
- Medical Records
- Accounts Receivable
- Insurance Verification
- Reliable Team Player
- Infant Care
- Medical Scheduling
- Triage
- Clerical Experience
- Vital Signs
- Epic
- Phone Etiquette
- HIPAA Compliance
- Data Entry
- Patient-Focused Care
- Payment Collection
- Patient Scheduling
- Medical Office Administration
- Inventory Management
- Indirect Patient Care
- Medical Terminology
Certification
- CCMA Certification,
- BLS Certification,
- Certified Notary Public,
Additional Information
Experience, organizing files in chronological alphabetical numerical order with an ability to retrieve any document in a timely manner., 10 keypad
Assessments
- Medical terminology, Proficient, 05/2023
- Patient-focused care, Proficient, 07/2023
- Medical receptionist skills, Proficient, 08/2023
- Principles of accounting, Proficient, 07/2023
- Nursing assistant skills, Proficient, 08/2023
- Scheduling, Proficient, 07/2023
Timeline
Medical Assistant
Multicare Medical Center
08.2023 - Current
Escrow assistant/ administrative assistant
Pend oreille title and escrow
12.2021 - 05.2023
Building Permit Technician / administrative assistant
PEND OREILLE COUNT community development
08.2019 - 12.2021
Medical Assistant/Phlebotomist
Kaniksu health services Sandpoint pediatrics
12.2014 - 08.2019
Associate of Arts - Nursing
North Idaho Collete
Certified Clinical Medical Assistant - Medical Assisting
Carrington College
- CCMA Certification,
- BLS Certification,
- Certified Notary Public,
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