Hugh Wilmot
Queens,NY
Summary
Dependable and adaptable individual with a knack for handling fast-paced work environments and meeting changing daily needs. Demonstrates exceptional customer service skills, paying meticulous attention to detail and employing a diligent work approach. Proactively seeks opportunities to surpass basic expectations, enhance operational processes, and elevate overall customer satisfaction levels.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Daikin Comfort Technologies
11.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Field Operations Supervisor
IT Asset Management Group
02.2011 - 01.2020
- Recruiting and screening new staff for the company
- Discipline action for field staff when / if needed
- Monitor and supervise extracting hard drive for PC Computers and Laptops and Data Destruction
- The face of the company
- Schedule service and maintenance for company trucks
- Scheduling jobs for fast, reliable, and on-time service
- Use Shred Collector software, Makor EPR Solutions scanning, processing IT information
- Report to Director of the company
- Contributed to the maintenance of 30% operating efficiency on all work sites
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
Field Operation Foreman
IT Asset Management Group
02.2009 - 12.2011
- Drive 24 – 26ft box non-CDL box truck for pickup & delivery of any computer equipment
- Communicate with customers over the phone and in person, organizing pickup and drop off of equipment
- Work independently, on the road and with the team back at the workplace for an effective work environment
- Organize pick-up for workers and drivers on the road, keeping close contact with them
- Solving and coming to a resolution for any issues that may occur throughout the day
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Computer Technician
National computer Liquidator
01.2006 - 12.2009
- Install, diagnose, maintain, build and upgrade all PC hardware equipment, Laptops, Monitors, Printers, Servers, and other equipment
- Set up basic Network including PCs and Workstations with monitors
- Data Destruction was onsite and offsite
- Prepare computer products packaging for sale, retail, and wholesale
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
- Applied knowledge of standard equipment and manufacturer repair guidelines
Event Promoter
Tellaville Promotions
01.1988 - 12.2005
- Act as the main contact for internal departments planning and executing events
- Act as the main liaison with operational departments to communicate for details and balance for all events
- Organize Security, Event Personnel, Fan Services, and Ticket Operations
- Secure Venue Operations, Building Operations, and Merchandise
- Assist Performers with scheduling, Hotel, and Transportation
- Set up and take down event floor & site plans
- Manage third-party contractual agreements; ensure all Event License Agreements and obligations adhere
- Prepare all-expense documentation, including backup as required, for event settlements & assist in the charting & tracking of event cost trends
- Maintain a thorough understanding of all union collective bargaining agreements in place
- Led projects and analyzed data to identify opportunities for improvement
Education
High school diploma - General Studies
Far Rockaway High School
Far Rockaway, NY06.1985
Skills
- Employee Training
- Decision Making
- Problem Solving
- Project Management
- Risk Management
- Forklift
- Schedule Management
- Report Preparation
Certification
- Fork Lift License, 11/01/18, 11/01/21
- CDL Class A 11/2024
Timeline
Warehouse Associate
Daikin Comfort Technologies
11.2021 - Current
Field Operations Supervisor
IT Asset Management Group
02.2011 - 01.2020
Field Operation Foreman
IT Asset Management Group
02.2009 - 12.2011
Computer Technician
National computer Liquidator
01.2006 - 12.2009
Event Promoter
Tellaville Promotions
01.1988 - 12.2005
- Fork Lift License, 11/01/18, 11/01/21
- CDL Class A 11/2024
High school diploma - General Studies
Far Rockaway High School
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