SHEQUINTA GIPSON
Texarkana,TX
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
T.I.S.D.
Texarkana
09.2022 - Current
- Managed classroom environment to ensure continuity of learning during absence of regular teachers.
- Maintained discipline and classroom control, fostering a safe and positive learning environment.
- Facilitated small group learning sessions to enhance student engagement and support individualized learning needs.
- Employed appropriate instructional methods and materials to meet lesson objectives.
- Followed lesson plans designed by staff teachers.
- Provided detailed feedback to classroom teacher on lesson outcomes and student behavior to inform future instruction.
Instructional Aide
Liberty Eylau I.S.D.
Texarkana, TX
09.2021 - 02.2022
- Supported struggling or special education students one-on-one to enhance their understanding and confidence.
- Provided instructional assistance to students in need of extra help, ensuring they fully understood the material and could apply it effectively.
- Instructed small groups of students on educational topics within a variety of subject areas.
- Assisted teacher in engaging students to successfully complete assignments and deepen their comprehension.
- Guided students during tests and quizzes to enhance performance.
Paraprofessional
T.I.S.D.
Texarkana
08.2018 - 02.2021
- Supported students with special needs in completing assignments, fostering their academic progress and independence.
- Tutored and assisted children individually and in small groups, reinforcing learning concepts and enhancing mastery of assignments.
- Worked one-on-one with students to reinforce learning of materials.
- Led small group and individual instructional sessions.
- Promoted positive social interactions among students to enhance their interpersonal skills.
- Developed positive relationships with students, encouraging a positive attitude toward learning and improving classroom engagement.
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Communicated student progress and concerns to the teacher.
CUSTOMER SERVICE REP
COMMUNITY ACCESS
Texarkana
06.2015 - 07.2017
- Provided information to clients over the phone and provided information on Community Access services.
- Assisted clients with intake forms and eligibility questions.
- Scheduled appointments for Community Access programs and staff.
- Transported clients to designated locations punctually, ensuring adherence to strict schedules for reliable service.
Customer Service Representative
Harte Hanks
02.2014 - 09.2014
- Handled inbound customer inquiries for Harte Hanks contact center clients.
- Resolved customer complaints, updated information, and processed account cancellations or billing adjustments.
- Resolved account and billing issues using company service procedures.
- Documented customer interactions in CRM and case management systems.
Education
Associate's Degree - General Studies
Texarkana College
TXBachelor's Degree - Applied Arts and Sciences
Texas A&M
Texarkana, TXSkills
- Individualized instruction
- Classroom oversight
- Lesson planning
- Curriculum development
- Math instruction
- Mathematics Instruction
- Student engagement techniques
- Inclusion strategies
- Positive behavior support
- Adaptability
- Problem solving
- Decision making
- Attention to detail
- Multitasking
- Time Management
- Time organization
- Training facilitation
- Customer service and support
- Phone communication
- Data entry and filing
- Typing proficiency
- Microsoft PowerPoint
- Time Management
- Multitasking Abilities
Timeline
Substitute Teacher
T.I.S.D.
09.2022 - Current
Instructional Aide
Liberty Eylau I.S.D.
09.2021 - 02.2022
Paraprofessional
T.I.S.D.
08.2018 - 02.2021
CUSTOMER SERVICE REP
COMMUNITY ACCESS
06.2015 - 07.2017
Customer Service Representative
Harte Hanks
02.2014 - 09.2014
Associate's Degree - General Studies
Texarkana College
Bachelor's Degree - Applied Arts and Sciences
Texas A&M