Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shequita Richardson

Shequita Richardson

Hampton,GA

Summary

Versatile and results-oriented professional with a proven track record at Georgia Diagnostic Classification Prison, adept in emergency response and de-escalation techniques. Excelled in inmate supervision and conflict resolution, enhancing safety and operational efficiency. Skilled in mentoring teams across various roles, significantly improving team performance and customer satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Correctional Officer

Georgia Diagnostic Classification Prison
07.2022 - Current

Actively monitoring inmate behavior,

Conducting security checks for contraband

Enforcing facility rules, and conducting cell searches

Responding to emergencies

Supervising inmate work assignments

Performing head count

Documenting incidents

Utilizing de-escalation techniques

Maintain safety within the correctional facility

Monitoring mass movements through out the facility

Assistant Manager

Popeyes Chicken
03.2012 - 11.2022

Overseeing daily team operations

. Coordinating schedules and resources to meet; project deadlines

.mentoring and supporting staff

.Achieve performance goals

.Hiring and training new employees

  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Shift Manager

273 Keys Ferry St
04.2012 - 09.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Kept employees operating productively and working on task to meet business and customer needs.

Wels Companies

300 Greenwood Pl
05.2014 - 06.2018

.Conducting cycle counts

.Resolving discrepancies

.Monitoring stock levels

.Training staff on inventory procedures and utilizing warehouse management systems to maintain data integrity and optimize stock rotation

.Provided guidance and support to resolve inventory related issues within the team

.Shipping and receiving

.Loading and unloading

Education

Griffin High
Griffin, GA
2000

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures

Certification

Post certified

Timeline

Correctional Officer

Georgia Diagnostic Classification Prison
07.2022 - Current

Wels Companies

300 Greenwood Pl
05.2014 - 06.2018

Shift Manager

273 Keys Ferry St
04.2012 - 09.2022

Assistant Manager

Popeyes Chicken
03.2012 - 11.2022

Griffin High
Shequita Richardson