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SHEQUITA STEVENSON
Naples,FL
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Summary
Data scientist with 8 years in banking and consumer lending, completing a Master's in Data Science at Boston University. Combines hands-on experience with customer data, KPI analysis, and risk assessment with formal training in machine learning, statistical modeling, and data visualization. Strong communicator with a background in English Literature — translates complex analysis into clear stories that drive business decisions.
Overview
8
8
years of professional experience
Work History
Online Banking Specialist
First Foundation Bank
Naples, FL
07.2023 - Current
- Audit 30–40 new online account openings weekly to verify accurate setup, identifying process gaps and reducing downstream errors
- Monitor and report system outages affecting online banking clients, coordinating mitigation and maintaining incident documentation
- Extract and analyze Power BI reports to troubleshoot customer-facing issues and surface trends for operational leadership
- Perform daily data quality reviews on ~70 closed accounts, ensuring proper closure documentation and system consistency across multiple platforms
Relationship Banker
Bank of America
Naples, FL
06.2021 - 04.2023
- Tracked weekly KPIs and identified performance gaps that informed sales strategy, contributing to a #7 national ranking and ~$300K in monthly branch sales
- Analyzed CRM data to identify cross-sell opportunities and segment customers by growth potential
- Supported internal audits by validating customer data accuracy and regulatory compliance
Senior Recoveries Coordinator
Capital One
Chester, VA
12.2017 - 06.2021
- Managed a portfolio of ~$500K in recoveries, resolving approximately 200 accounts through analysis of customer financial data and risk indicators
- Identified repayment patterns to recommend tailored resolution strategies, improving recovery rates on high-risk accounts
- Ranked in the top 10% of a 120-person team through data-driven account prioritization and repayment strategy
Education
Master of Science - Data Science
Boston University
Boston, MA12-2026
Certification - Data Analytics
Syntax Technologies
Chantilly, VA08-2025
B.A. - English Literature
Virginia State University
Petersburg, VA05-2019
Skills
- Python and libraries (Pandas, NumPy, Scikit-learn, Matplotlib, Seaborn)
- Data visualization tools (Power BI, Tableau, Chartjs)
- SQL and Excel proficiency
- Statistical analysis (Classification, Regression)
- Exploratory data analysis (EDA)
- Feature engineering and data cleaning
- KPI analysis and reporting
- Version control (Git, GitHub)
- Development environments (Jupyter Notebook, VS Code)
- Customer relationship management
- Risk assessment techniques
- Compliance monitoring
Data Science Projects
- Credit Risk Scoring & Feature Analysis, Built logistic regression and random forest models on 10K loan applications, achieving 0.85 AUC; identified debt-to-income ratio as the strongest default predictor., Python, Pandas, Scikit-learn, Seaborn, github.com/ShequitaS
- Customer Churn Prediction, Compared three classification models (Logistic Regression, Random Forest, Gradient Boosting) on 8K banking customers; risk-tier framework identified the highest-priority segment with 93% actual churn rate., Python, Scikit-learn, Matplotlib, github.com/ShequitaS
- Executive KPI Dashboard, Interactive HTML dashboard consolidating 12 branch performance metrics with KPI cards, trend charts, and a sortable leaderboard., HTML, CSS, JavaScript, Chart.js, github.com/ShequitaS
Timeline
Online Banking Specialist
First Foundation Bank
07.2023 - Current
Relationship Banker
Bank of America
06.2021 - 04.2023
Senior Recoveries Coordinator
Capital One
12.2017 - 06.2021
Master of Science - Data Science
Boston University
Certification - Data Analytics
Syntax Technologies
B.A. - English Literature
Virginia State University