Store Leader
King Soopers
Arvada , CO
80002 - Current
- Developed strategies to increase customer satisfaction and sales performance.
- Monitored inventory levels, placed orders for new stock as needed.
- Ensured compliance with health and safety regulations in the workplace.
- Resolved customer service issues to ensure customer satisfaction.
- Developed promotional campaigns to boost sales of merchandise.
- Identified opportunities for process improvements within existing systems.
- Planned store layout according to merchandising principles and best practices.
- Resolved customer complaints quickly and efficiently.
- Provided feedback on performance of staff members through regular appraisals.
- Developed relationships with vendors to secure competitive pricing on merchandise.
- Conducted daily store walk-throughs to identify any maintenance needs or security risks.
- Kept track of staff attendance records and updated payroll information accordingly.
- Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
- Analyzed sales figures and implemented strategies to increase revenue.
- Managed all aspects of store operations including staffing schedules, budgeting.
- Maximized profits by controlling costs and managing budgets effectively.
- Coordinated with vendors for ordering supplies, equipment, and other materials.
- Organized special events such as promotions and clearance sales.
- Prepared weekly and monthly reports on sales trends, competitor activities.
- Maintained store operations by following policies and procedures; completed reports.
- Assisted customers with product selection based on their individual needs.
- Administered store's budget with strong planning and expense control abilities.
- Delivered measurable results across product lines with skilled leadership over marketing, merchandising and sales initiatives.
- Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
- Answered customer queries and complaints and provided prompt solutions.
- Increased sales by optimizing in-store promotional strategies.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
