Sheralyn Long
Baton Rouge,LA
Summary
Dynamic Senior Epic Application Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Epic Application Analyst
FMOLHS-Franciscan Missionaries Of Our Lady Of The Lake HS
05.2019 - Current
- Defined IT process workflows through meetings with stakeholders.
- Evaluated technical needs of organization.
- Analyzed technical problems with high accuracy and attention to detail.
- Assessed available technologies to create development specifications and detailed test cases.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
Epic Principal Trainer
FMOLHS-Franciscan Missionaries Of Our Lady Of The Lake HS
08.2015 - 05.2019
- Created unique materials to support training programs.
- Provided subject matter expertise on all company offerings.
- Developed new and improved training programs to fit underserved areas.
- Delivered robust training courses via classroom and e-learning programs.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions.
- Worked with vendors to customize courseware to accommodate business needs.
Clinical Nurse Manager
Our Lady Of The Lake Hospital
08.2013 - 08.2015
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge, and delivery of care.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Directed day-to-day nursing and operational functions for a 25-bed nursing psychiatric inpatient unit, ensuring exceptional delivery of care when developing well-rounded nursing teams.
- Responded to behavioral and medical crisis codes.
- Sought opportunities to improve patient care, outcomes, and nursing staff performance.
- Coordinated departmental operations according to administrative, legal, and medical guidelines.
- Advocated for patients' physical, psychosocial, developmental, spiritual, and emotional needs during planning.
Clinical Nurse Educator
Our Lady Of The Lake Regional Medical Centre
11.2012 - 08.2013
- Precepted new nurses and mental health technicians following established standards of practice and organizational policies.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Met with students one-on-one to design learning plans and discuss projects.
- Oversaw work of nursing student technicians and externs to educate them on proper procedures and how to prioritize care tasks.
- Provided individualized instruction to struggling pupils.
- Collaborated with other preceptors and instructors to enhance student experience.
Registered Nurse, Inpatient Psychiatric Unit
Our Lady Of The Lake Regional Medical Centre
07.2006 - 11.2012
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Education
BSN - Nursing
Northwestern State University of Louisiana
Natchitoches, LAAssociate of Science - Nursing
Franciscan Missionaries of Our Lady University
Baton Rouge, LAMaster of Science - Healthcare Informatics
Louisiana Tech University
Ruston, LA08.2014
Bachelor of Arts - History
Louisiana Tech University
Ruston, LA05.2001
Skills
- Electronic Medical Record
- User Provisioning
- Vendor Contracts
- Customer Satisfaction
- Creative Solutions
- Information Technology
- Epic Software
- Train Users
- Gather Project Requirements
Accomplishments
- Awarded Daisy Award for excellent clinical care
- Achieved 3 successful Community Connect implementations by completing build tasks with accuracy and efficiency.
- Collaborated with an interdisciplinary team in the development of Social Determinants of Health screening workflows for 2024 CMS requirements.
- Presented work on Infusion pump integration at Epic XGM conference in 2018
- Presented podium presentation at American Medical Surgical Nurses Association annual conference 2022.
- Presented panel presentation at American Nursing Informatics Association 2022 annual conference.
- Poster presented at FMOLHS Transforming Research into Practice (TRIP) annual conference in 2019 and 2023
- Conducted research study and published article on findings from research study. Published in April 2022 Thriving Versus Surviving: A Shift to a Remote Clinical Informatics Workforce
Affiliations
- American Nursing Informatics Association member
- Baton Rouge District Nurses Association (President 2023)/Louisiana State Nurses Association
-
Certification
- Nursing Informatics, RN-BC, ANCC
- Epic certified Clinical Documentation
- Epic certified Stork
- Epic certified Curriculum (Clin Doc and Stork)
- Epic badges, Quality and Regulatory report, Usability, and Core Analyst
Timeline
Epic Application Analyst
FMOLHS-Franciscan Missionaries Of Our Lady Of The Lake HS
05.2019 - Current
Epic Principal Trainer
FMOLHS-Franciscan Missionaries Of Our Lady Of The Lake HS
08.2015 - 05.2019
Clinical Nurse Manager
Our Lady Of The Lake Hospital
08.2013 - 08.2015
Clinical Nurse Educator
Our Lady Of The Lake Regional Medical Centre
11.2012 - 08.2013
Registered Nurse, Inpatient Psychiatric Unit
Our Lady Of The Lake Regional Medical Centre
07.2006 - 11.2012
BSN - Nursing
Northwestern State University of Louisiana
Associate of Science - Nursing
Franciscan Missionaries of Our Lady University
Master of Science - Healthcare Informatics
Louisiana Tech University
Bachelor of Arts - History
Louisiana Tech University
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