Dynamic and resourceful administrative professional with over 15 years of experience supporting high-achieving executives. Proven ability to address complex professional needs with meticulous organization and precision. Expertise in managing high-volume workloads in fast-paced environments, consistently delivering results that enhance operational efficiency. Committed to fostering a collaborative atmosphere that drives team success and supports organizational goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Volunteer Police Chaplain
Houston Police Department Police and Clergy Alliance
- Current
Provides an effective approach to foster relations with the citizens of Houston by building trust and gaining community respect to address law enforcement and other significant issues
Effectively communicate with officers and citizens in crisis situations
Responds to crime scenes and critical incidents to support officers and victims
Offers non-denominational spiritual guidance and comfort
Provides spiritual and emotional aid to officers' families
Licensed Minister/Chaplain
Volunteer
12.2025 - Current
Performed religious ceremonies such as baptisms, weddings, funerals, and last rites as requested
Promoted cultural sensitivity by respecting diverse beliefs and customs when delivering spiritual care services
Utilized active listening skills to create a safe space where individuals could express their fears, doubts, or anxieties
Counseled family members experiencing anticipatory grief before the death of a loved one
Provided crisis intervention and emotional support during medical emergencies or critical incidents
Attended continuing education programs related to chaplaincy practices to enhance knowledge
Hold group Bible study sessions
Facilities Coordinator
District of Columbia Office of the Chief Technology Officer
04.2009 - 05.2023
Operations Manager
Conduct training sessions and in-service training for employees
Evaluated and adjusted routes for staff
Scheduled and coordinated future shipments and deliveries.
Managed any and all logistics from supplier to customer.
Prepared custom entries and deliveries.
Built and maintained positive relationships with vendors, clients, and industry professionals.
Microsoft Office 365
Attended internal and external meetings and training programs.
Prepare and review operational reports and schedule to ensure accuracy and efficiency.
Plan, administer and control budgets for contracts, equipment and supplies.
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Participate in architectural and engineering planning and design, including space and installation.
Dispose of, or oversee the disposal of, surplus or unclaimed property.
Manage agency 43 fleet vehicles.
Account receivable manager.
Operate office machines, such as photocopiers and scanners, and facsimile machines.
Maintain and update inventory, mailing, and database systems
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Served as a point of contact for internal and external customers seeking support and information.
Home Health Caregiver
Home Centris Healthcare
08.2021 - 10.2022
Ensured the delivery of high-quality home health, hospice, and private care.
Assisted clients with severe mental health disabilities
Documented medical histories, concerns, and changes in the patient's condition.
Worked with family to ensure optimal patient care and an environment conducive to productivity and healing.
Practiced quality patient care and patient education.
Maintained up-to-date CPR and First Aid Certifications.
Facilitated monitoring and documentation of care.
Assisted with personal activities, such as bathing, dressing, and grooming.
Planning, preparing, or serving meals.
Hospice & End of Life Care Volunteer
Gilchrist Hospice Care
04.2017 - 09.2019
Support patient who has a life-threatening or terminal condition and their family.
Providing respite care in the home to relieve family members from the constant demands of caring for a loved one
Maintains the privacy and security of all confidential and protected health information.
Provide simple comfort measures for a patient.
Observing and reporting changes in the patient’s condition to the volunteer coordinator or their designate.
Maintaining records of visits – day – time - travel
Providing grief support assistance to families after the death of their loved one.
Medical Secretary
Prince George's Hospital Center
01.1997 - 06.2009
Worked in Ortho/Trauma Unit and NICU
Greets visitors and directs them to appropriate staff.
Receives and routes messages and documents such as laboratory results to appropriate staff.
Operates office equipment such as voicemail messaging systems, and uses word processing, spreadsheet, and other software to prepare reports, invoices, financial statements, letters, case histories, and medical records.
Maintains medical records, technical library, and correspondence files.
Performs various clerical and administrative functions such as ordering and maintaining an inventory of supplies.
Transcribe written physician orders
Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Education
No Degree - Divinity
Christian Leaders Institute
Spring Lake, MI
06-2028
Diploma -
Suitland High School
District Heights, MD
05.1994
Skills
Quicken
Microsoft Access, Excel, Outlook
Canva
Logistics
Team Management
Event planning
Crisis management
Security Guard Level 1, 2, and 3
Interpersonal skills
Office Management
Conflict management
Work-life balance education
Leadership
Project Management
Property Management
Salesforce
Crisis intervention
Pastoral care
Certification
CNP - Certified Notary Public
Notary Signing Agent
License Minister
Funeral Officiant
Human Sex Trafficking
Level 2, 3, and 4 in Private Security
Bereavement and Grief Counseling
Columbia Suicide Severity Rating Scale Certificate
CPR/AED/First Aid
CE in Assisting Individuals in Crisis -International Critical Incident Stress Foundation
Timeline
Licensed Minister/Chaplain
Volunteer
12.2025 - Current
Home Health Caregiver
Home Centris Healthcare
08.2021 - 10.2022
Hospice & End of Life Care Volunteer
Gilchrist Hospice Care
04.2017 - 09.2019
Facilities Coordinator
District of Columbia Office of the Chief Technology Officer
04.2009 - 05.2023
Medical Secretary
Prince George's Hospital Center
01.1997 - 06.2009
Volunteer Police Chaplain
Houston Police Department Police and Clergy Alliance
Threat & Risk Analyst at UT Health Houston – The University of Texas Police Department HoustonThreat & Risk Analyst at UT Health Houston – The University of Texas Police Department Houston
Office Supervisor, Records Division at City of Houston, Houston Police DepartmentOffice Supervisor, Records Division at City of Houston, Houston Police Department
Senior Police Officer- Public Affairs Division at City of Houston, Houston Police DepartmentSenior Police Officer- Public Affairs Division at City of Houston, Houston Police Department