Sherance Robinson
Los Angeles,USA
Summary
Multilingual humanitarian professional with over three years of case management and refugee resettlement experience across multiple international settings. Proven ability to implement human rights, social protection, and integration programs for marginalized communities, including refugees, asylum seekers, and displaced populations. Strong background in program coordination, capacity building, and policy analysis, with experience collaborating with UNHCR, IOM, and local NGOs. Adept at navigating complex cultural environments, leveraging global experience in Senegal, France, South Africa, Ghana, and England. Fluent in English and French, with conversational Wolof and Twi.
Overview
11
11
years of professional experience
Work History
System Navigator
HOPICS
Los Angeles, CA
11.2024 - Current
- Facilitate access to housing, legal aid, mental health, and employment services for vulnerable populations, including refugees and asylum seekers.
- Conduct needs assessments and service coordination aligned with UNHCR integration strategies.
- Utilize case management software (HMIS) to track progress and ensure compliance with international standards.
ICMS Case Manager
Upward Bound House
Los Angeles, CA
08.2023 - 08.2024
- Delivered field-based case management services to individuals experiencing chronic homelessness and displacement.
- Implemented housing-first strategies and linked clients to mental health, education, and employment programs.
- Applied evidence-based practices such as Harm Reduction and Motivational Interviewing to support client independence.
Case Manager
Project 180 LA
Los Angeles, CA
02.2022 - 10.2022
- Acted as consultant to community programs by interpreting regulations and policies.
- Educated clients and their families about their rights and available community resources.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Tutor
Greater Page Temple Church of God in Christ
Los Angeles, CA
07.2020 - 10.2022
- Followed outlined lesson plans in a variety of subjects and grade levels (K-12)
- Created detailed lesson plans based on students' current knowledge and state requirements
- Facilitated discussions and interactive activities to promote engagement and deepen understanding of subject matter.
Outreach Worker
Greater Page Temple Church of God in Christ
Los Angeles, CA
01.2014 - 10.2022
- Built relationships with community residents by getting to know them on a personal level and making comfort a priority
- Prepared patients for self-management and decision-making responsibilities.
- Leveraged trends in local industries and marketplaces and partnered with various companies and government entities to shape solutions and approaches.
Refugee Resettlement Case Manager
Caritas Dakar
Dakar, Senegal
08.2020 - 05.2021
- Assisted 100+ refugees and asylum seekers in securing housing, employment, and legal aid, in collaboration with UNHCR partners.
- Developed individualized service plans and provided direct case management for vulnerable populations.
- Conducted cultural orientation workshops and facilitated integration support programs.
English Language Teaching Assistant
Teaching Assistantship Program in France
Boulogne-Billancourt, France
09.2019 - 07.2020
- Designed and implemented ESL curriculum for secondary school students, focusing on linguistic and cultural integration.
- Developed lesson plans incorporating intercultural communication and global citizenship themes.
Student Ambassador
University of Ghana
Accra, Ghana
01.2019 - 06.2019
- Representing UC Study Abroad at campus-wide events and/or program-specific events
- Promoting study abroad events via word-of-mouth, social media, on-campus outreach efforts, and other marketing initiatives
- Organized and facilitated open day events, ensuring attendees received a comprehensive overview of the university.
Student Ambassador
Special Transitional Enrichment Program UC Davis
Davis, CA
07.2017 - 07.2018
- Facilitated the transition from high school to postsecondary education during their first two years at UC Davis
- Provided campus resources and academic, personal, and social support needed to achieve personal success
- Peer-to-peer mentoring
Education
Master of Science - International Relations
University of East London
London, England09.2023
Bachelor of Arts - French/ African And African American Studies
University of California, Davis
Davis, California07.2019
Associate of Arts - Liberal Arts
Los Angeles Southwest College
Los Angeles, California06.2017
High School Diploma -
George Washington Preparatory High School
Los Angeles, CA06.2017
Skills
- Refugee & Migration Policy (UNHCR, IOM, NGOs)
- Human Rights & Social Protection
- Case Management & Crisis Intervention
- Program Coordination & Service Delivery
- Data Management (HMIS, Excel, UN databases)
- Intercultural Communication & Mediation
- Grant Writing & Policy Analysis
- Community Engagement & Capacity Building
Languages
- English
- French
- Wolof
- Twi
Studyabroadexperience
- France, Lycée Le Verrier, 2014-2015
- South Africa, University of Cape Town, 2018
- Senegal, Universite Cheikh Anta Diop (UCAD), 2018-2019
- Ghana, University of Ghana, 2019
- England, University of East London, 2022-2023
Timeline
System Navigator
HOPICS
11.2024 - Current
ICMS Case Manager
Upward Bound House
08.2023 - 08.2024
Case Manager
Project 180 LA
02.2022 - 10.2022
Refugee Resettlement Case Manager
Caritas Dakar
08.2020 - 05.2021
Tutor
Greater Page Temple Church of God in Christ
07.2020 - 10.2022
English Language Teaching Assistant
Teaching Assistantship Program in France
09.2019 - 07.2020
Student Ambassador
University of Ghana
01.2019 - 06.2019
Student Ambassador
Special Transitional Enrichment Program UC Davis
07.2017 - 07.2018
Outreach Worker
Greater Page Temple Church of God in Christ
01.2014 - 10.2022
Master of Science - International Relations
University of East London
Bachelor of Arts - French/ African And African American Studies
University of California, Davis
Associate of Arts - Liberal Arts
Los Angeles Southwest College
High School Diploma -
George Washington Preparatory High School
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