Summary
Overview
Work History
Education
Skills
Timeline
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Sheranda Doe

Sunrise,FL

Summary

Accomplished Warehouse Production Worker and Head Cashier with a proven track record at Publix Distribution Center, enhancing operational efficiency and exceeding sales goals. Skilled in operations support and driving team performance, demonstrated through effective problem-solving and motivational strategies. Expert in shipping, receiving, and maintaining worksite safety, committed to achieving results through leadership and a focus on customer satisfaction.

Overview

8
8
years of professional experience

Work History

Warehouse Production Worker

Publix Distribution Center
03.2021 - Current
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Wrapped pallets in shrink wrap prior to loading.
  • Updated daily logs with regular shift activities and incident details.

Pro Cashier

Lowe's
11.2019 - 03.2021
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Addressed customer needs and made product recommendations to increase sales.

Head Cashier

Home Depot
08.2016 - 08.2019
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

Education

Nova High School
Davie, FL

Skills

  • Operations support
  • Shipping and receiving
  • Loading and unloading
  • Safety and compliance
  • Worksite safety
  • Machinery operation

Timeline

Warehouse Production Worker

Publix Distribution Center
03.2021 - Current

Pro Cashier

Lowe's
11.2019 - 03.2021

Head Cashier

Home Depot
08.2016 - 08.2019

Nova High School

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Sheranda Doe