Sheray Turk-Hicks

• Delivered high-quality lash application services, ensuring client satisfaction and repeat business.
• Maintained cleanliness and sanitation standards in workspace to promote a safe environment.
• Educated clients on aftercare techniques to enhance lash longevity and overall experience.
• Collaborated with team members to streamline appointment scheduling, improving operational flow.
• Certified lash teck.

• Provided home childcare services for 16 years for multiple children experienced in providing supervision and guidance to children with in daycare and private home settings. During Working day and through limited extended-hours. Defined business policies and procedures, including safety management protocols, to comply with state regulations; passed home inspection and criminal background check. Met with parents to discuss business operations and reviewed checklists with parents regarding allergies emergency contacts, food preferences, and other child specific issues. prepared healthy meals and snacks, and planned and set up playtime and educational activities

• Delivered exceptional customer service to enhance shopping experience and foster loyalty.
• Assisted in inventory management, ensuring product availability and organization on sales floor.
• Collaborated with team members to execute promotional displays and optimize visual merchandising.
• Trained new associates on sales techniques, product knowledge, and customer engagement strategies.

Resolved customer inquiries efficiently, contributing to improved satisfaction ratings and repeat business.

• Led team initiatives to enhance store operations, driving overall performance and achieving sales targets.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Provided high-quality hair and skincare services to enhance client satisfaction and retention.
• Mentored junior beauticians, sharing advanced techniques to improve service delivery standards.
• Developed personalized treatment plans tailored to individual client needs and preferences.
• Implemented efficient scheduling systems to optimize appointment management and reduce wait times.
• Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
• Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
• Modernized salon Type care by staying up-to-date on trends and introducing new beauty techniques.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Conducted thorough consultations to assess client requirements, ensuring clarity in service expectations.

• Stocked salesfloor, cashier and straightened racks. Answered customer quests and assisted with fittings. Set up promotional displays to drive revenue. Tagged and retagged merchandise with current prices. Placed special orders for rare sizes or out of stock merchandise. Recommended accessories and complementary clothing to increase totals.