Sherayna Jackson
Romulus,USA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
16
16
years of professional experience
Work History
Account Resolution Specialist
Prime Healthcare Services Garden City Hospital & Prime Healthcare Services Lake Huron Medical Center
03.2025 - Current
- Responsible for the timely follow-up of Managed Care/Commercial accounts.
- Communicates clearly and effectively by phone, chat, and email with health plans.
- Maintain productivity standards and reports.
- Responsible to obtain State collection guidelines.
- Review managed care contracts.
Cash Applications Specialist
Prime Healthcare Services-Garden City Hospital
05.2014 - 03.2025
- Distribute bank statements for both facilities and log credit payment on daily cash log for both facilities.
- Downloading and saving remittance advice from different payer sites.
- Manage Non-Government and Government lockbox deposits daily.
- Manage real check deposits and credit card payments weekly.
- Post remittance advice manual and electronic in a timely and accurate manner daily.
- Log all 835 files on relay log for accurate and efficient posting of all payments received and zero pays.
- Manage undistributed and credit work queue in Epic.
- Maintain remittance advice for our affiliates.
- Reporting daily/monthly total of cash posted daily and reporting unposted cash weekly to management.
- Assist Collectors with any posting question/issues.
- Assist with all audits for the Business Office, as well as other projects.
- Reporting all posted cash on Daily Cash Reconciliation log.
- Train new staff members on cash posting procedures and processes.
Patient Account Clerk-Business Office
Garden City Hospital
04.2010 - 05.2014
- Responsible for working initial and follow-up billing accounts on a daily basis.
- Review and process payer remittance advice and payment report on a daily basis.
- Identify and resolve claim errors, analyze claim information and report issues to appropriate management staff.
- Train new staff members on new billing procedures and processes.
Education
Bachelor of Health Services Administration - Health Services Administration
Baker College
Allen Park, MI06.2015
Associate Degree - Business
Henry Ford Community College
Dearborn, MI05.2010
Master of Health Administration - Health Administration
University of Phoenix
Tempe, AZ06-2027
Skills
- Medical Billing
- Microsoft Office
- Time management
- Organizational skills
- Analysis skills
- Communication skills
- Goal-oriented mindset
- Documentation skills
Timeline
Account Resolution Specialist
Prime Healthcare Services Garden City Hospital & Prime Healthcare Services Lake Huron Medical Center
03.2025 - Current
Cash Applications Specialist
Prime Healthcare Services-Garden City Hospital
05.2014 - 03.2025
Patient Account Clerk-Business Office
Garden City Hospital
04.2010 - 05.2014
Associate Degree - Business
Henry Ford Community College
Bachelor of Health Services Administration - Health Services Administration
Baker College
Master of Health Administration - Health Administration
University of Phoenix