Sheraz Hamza
Brooklyn,New York
Summary
- Driven and dependable, I leveraged sales expertise and strong communication skills at M & M Construction to enhance customer satisfaction and boost sales. Demonstrated proficiency in cash handling and stock management, contributing to a cohesive team environment. Achieved significant results by focusing on customer service excellence and attention to detail.
- Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.
- Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols.
- Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
2
2
years of professional experience
Work History
Sales Assistant
M & M Construction
03.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Construction Worker
M & M GC CONTRACTOR INC
01.2023 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Assisted with successful, time-sensitive renovations of various structures.
Education
High School Diploma -
Phalia High School
PakistanSkills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Opening and closing procedures
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Honest and Dependable
- Attention to Detail
Timeline
Sales Assistant
M & M Construction
03.2024 - Current
Construction Worker
M & M GC CONTRACTOR INC
01.2023 - Current
High School Diploma -
Phalia High School
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