SHEREATHA WELLS
Charlotte,NC
Summary
Versatile and dynamic professional with a proven track record at Abound Health LLC, adept in medical chart documentation and fostering positive relationships. Elevated client satisfaction through exceptional problem-solving abilities and cultural sensitivity. Demonstrated expertise in administrative and direct care roles, significantly enhancing operational efficiency and client well-being.
Overview
24
24
years of professional experience
Work History
DSP (Direct Support Specialist)
Abound Health LLC
Charlotte, USA
06.2023 - Current
- Provides direct care to those with intellectual and developmental disabilities
- Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Fosters positive relationships between caretakers and individuals served
- Ensures client safety and maintaining a safe environment
Administrative Assistant III
Morgan's Elite Financial LLC
Lithonia, USA
02.2018 - 04.2023
- Managed day-to-day operations of Gregory Dissenter
- Handled phones and faxes
- Monitored office supplies
- General clerical support duties including faxing, scheduling, placing orders and filing
- Responded to emails/faxes
- Coordinated accounts receivable and reports
- Prepared expense reports
Assistant Property Manager
Tanglewood Apartments
Charlotte, USA
08.2016 - 01.2018
- Answer phone calls and provide information about the property, work orders and lease signage
- Print leases and print paperwork for evictions
- Assist new tenants with completing all lease paperwork and assure each area is signed
- Complete monthly newsletters for each tenants
- Complete credit and background checks using Resident Research
- Update tenant paperwork and files
- Submit detailed work orders to maintenance
Administrative Assistant
Global Financial Services
04.2009 - 07.2016
- Answered multiple phone lines
- Utilized Microsoft Office Suite
- Supervised office management
- General office administration including filing, placing orders, faxing, and scheduling
- Checked and processed client account information
- Prepared and submitted travel expenses
- Provided excellent customer service
- Maintained office supply inventory
Senior Sales Associate
Fashion Cents Retail Store
Charlotte, USA
02.2001 - 05.2007
- Promoted to senior sales associate due to excellent work ethic and exceptional customer service skills
- Received payments information and other pertinent customer information such as addresses and phone numbers
- Assured that all items were on the sales floor and set up displays for a favorable look to customers'
- Increased incoming revenue by providing suggestions on items and informing customer of promotions and new items
Education
Associate degree - Criminal Justice
Davidson County Community College
NC05-2020
Vocational School Certificate/License -
Center For Community Transitions
Charlotte, NC08-2016
High School Equivalency Diploma -
Central Piedmont Community College
Charlotte, NC06-2000
Skills
- Medical chart documentation
- Chauffeuring
- Physical therapy
- Housekeeping
- Cultural sensitivity
- Dementia care
- CPR certification
- Problem-solving abilities
Timeline
DSP (Direct Support Specialist)
Abound Health LLC
06.2023 - Current
Administrative Assistant III
Morgan's Elite Financial LLC
02.2018 - 04.2023
Assistant Property Manager
Tanglewood Apartments
08.2016 - 01.2018
Administrative Assistant
Global Financial Services
04.2009 - 07.2016
Senior Sales Associate
Fashion Cents Retail Store
02.2001 - 05.2007
Associate degree - Criminal Justice
Davidson County Community College
Vocational School Certificate/License -
Center For Community Transitions
High School Equivalency Diploma -
Central Piedmont Community College
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