Sheree A. Kimbrough
Las Vegas,NV
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
21
21
years of professional experience
Work History
General Manager
Divinity Metals LLC
04.2023 - Current
- Oversee staff of 10 employees to include, time keeping, HR policies, and daily tasks
- Oversee the company budget and assist the owner with monthly budget plans
- Successfully implemented a cycle count program to increase accuracy of inventory from 75% to 98.8% accuracy on annual inventory
- Database administrator for the Supply Chain Management system/ERP system
- Successfully added over 420 new customers to the company to increase revenue 60%
- Maintain quality service by establishing and enforcing organization standards
- Build a company image by collaborating with customers, employees, and owners
- Assisted accountant with month end closings to ensure accuracy of financial documents
- Monitor company website to ensure products have accurate pricing, on hand balances, and marketing images
- Inventory Lead, process all purchase orders, receiving, and responsible for all inventories
- Oversee the Customer Returns program to ensure all customers issues were handled with efficiency and solved any issues that occurred
- Oversee the Customer Service department, ensuring customer issues are handled within a 24 hour period from submission
Technical Support Technician II
ECI
09.2022 - 03.2023
- Served as a support team member to diagnose and resolve complex issues
- Assisted Technical Support I’s with any questions, software issues, and training
- Document and confirm suspected software defects and product requests
- Assisted customers with technical issues in the JobBoss2 software to include, order issues, software questions, accounting processes, inventory management processes, and quickbooks sync integration
- Provided detailed test cases and results to the Product Management/Engineering team for resolution
- Worked in Salesforce on a daily basis, updating customer records, inputting case notes, as well as reviewing training documents for accuracy
Administrative Assistant
Chenega Professional Services
02.2022 - 08.2022
- Worked as the Executive Assistant to the ATF Deputy Director for our Division
- Responsible for managing his Outlook calendar to include setting up meetings, accepting meetings, and scheduling appointments
- Responsible for coordination of eight conference rooms for the Lab Division
- Responsible for reserving travel and inputting travel into our travel database, and also in CWT Sato travel site
- Responsible for assisting the DD with management of all files for the 11 ATF employees assigned to him in our section
- To include: credit card statements, security forms, property updates, and vehicle maintenance
- Required to update our SharePoint site with visits that were requested and submit for approval
- Required to update multiple distros used by our division for new employees and those employees transferring out of our section
- Required to attend all meetings with the DD as the primary note taker and coordinate any special presentation material
- Assist the DD with any special projects assigned as needed
- Created a new onboarding document for those employees assigned as contractors to our section for ease of new employee onboarding
- Responsible for all file management and data entry as needed into our 'Sentinel' record keeping system
Electronic Technician II
JT4 LLC
08.2020 - 02.2022
- Worked on various types of electronic equipment and related devices by performing a combination of the following: installing, maintaining, repairing, overhauling, troubleshooting, modifying, construction and testing
- Operated and maintained electronic transmitting and receiving equipment, digital and analog computers, industrial measuring and controlling equipment, microwave amplifiers and transmission lines, high voltage power supplies and keying circuits, indicators and displays, and antenna positioning systems
- Applied technical knowledge of electronic principles to solve basic problems using diagrams, schematics, engineering data and test equipment
- Diagnoses equipment malfunctions and effects repairs to restore equipment to required operating condition
- Manipulates computer keyboards and views and interprets computer displays
- Primary Safe custodian, manage, update, and inventory Classified safe for our P5 CTS section
Technical Support Analyst level 2
SHOPTECH
11.2016 - 08.2020
- Provide excellent customer service to current customers who have questions/issues about Shoptech ERP Software
- Ensure the level 1 technicians are able to handle their case load, and reassign cases as needed
- Responsible for assigning calls to level 1 technicians to ensure they handle customers in a timely manner
- Responsible for training the level one technician to ensure they have the resources and tools to provide excellent customer service
- Provided support for two ERP programs that our customers use
- I advise customer’s on how to set up parts in their ERP system, and also how to process accounting functions
- Responsible for set up and troubleshooting the AS9100 and ISO documents for our Quality module in our ERP systems
- Responsible for troubleshooting issues for customer in regards to inventory control, shop floor issues, payroll, purchasing and accounting problems
- Responsible for troubleshooting issues with software, and time clocks
- Provide service to customers on how to fix stuck checks, packing list, year ends, monthly financial processes
- Responsible for inputting case notes into Salesforce in a timely manner, ensuring the issues is addressed and the corrective action has been properly uploaded
Purchasing/Buyer
YESCO, LLC
10.2015 - 11.2016
- Verifies purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives
- Forwards available inventory items by verifying stock; scheduling delivery
- Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department
- Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders
- Completes data entry of items purchased into the Supply Chain Management System database ensuring pricing and delivery are validated
- Verifies receipt of items by comparing items received to items ordered; resolves shipments in error with suppliers
- Authorizes payment for purchases by forwarding receiving documentation
- Keeps information accessible by sorting and filing documents
- Provides purchasing planning and control information by collecting, analyzing, and summarizing data and trends
- Updates job knowledge by participating in educational opportunities
- Accomplishes purchasing and organization mission by completing related results as needed
Inventory Manager, GS-12
Department of Health and Human Services
06.2007 - 10.2015
- Company Overview: Inventory Logistics Manager with the Division of Strategic National Stockpile (DSNS) at the Centers for Disease Control and Prevention (CDC), the Nation’s principal public health agency
- Inventory Manager for the Push Package project - Nationwide project for the deployment of Medical Material in the event of an National disaster
- Responsible for managing the FDA recall program, which monitors medical items put on the FDA recall program and responsible for disposition of these products
- Responsible for managing over 900 line items associated with these packages and accountable for 112 Billion dollars’ worth of Pharmaceutical products and medical/surgical products
- Responsible for forecasting quarterly requirements for each package that I manage (3)
- Responsible for purchasing requirements for my package, to include contact with vendors such as McKeeson and Cardinal Medical
- Inputting all purchase orders into our ORACLE SRP system and managing the receiving of these orders
- Serving as a member of a Crisis Response Team to execute the first ever actual deployments of Federal Medical Station (FMS) units deployed in support of the CDC response to the Hurricanes Katrina and Rita disasters
- Led warehouse staff supervising the outbound shipments of a critical surge capability of 5,500 beds and medical supplies in support of an emergency response effort
- Developed a process of weekly cycle counts instrumental in inventory accuracy increased accountability of product from 98 percent to 100% percent
- Established operational procedures for verification of incoming and outgoing shipments, handling disposition of valuable and critical assets and products
- Responsible for Inventory management, stock control, quality assurance, and security for more than 6,000 cases of schedule IV controlled medical items
- Process, audit, and input all of the inbound and outbound transactions completed daily into the inventory management systems of the Department of Veterans Affairs
- Manage a program designed to maintain items identified as candidates for Shelf Life Extension (SLEP) regulated by the Federal Drug Administration (FDA) to deter drug replacement costs and add longevity to date sensitive stock for materiel readiness
- Ensured adequate and timely distribution consistent with good inventory control standards
- Responsible for maintaining warehouse safety guidelines per OSHA standards
- Assisted Contracting Officer in preparing documents for vendor supplied materials
- Assisted Lead in preparing and gathering information for Statement of Work for contracted employees
- Inventory Logistics Manager with the Division of Strategic National Stockpile (DSNS) at the Centers for Disease Control and Prevention (CDC), the Nation’s principal public health agency
Logistics Manager
Lockheed Martin
11.2003 - 06.2008
- Acted as liaison between warehouse and Deputy of CHEMPACK program
- Managed the Shelf Life Extension program for CHEMPACK - SLEP program designed to defer drug replacement costs of date sensitive Pre-positioned War Reserve Stock (PWRS) by extending its useful life
- Lead and supervised overall Quality Assurance of all data entry and validation on a monthly basis to ensure accuracy of product out at cache sites
- Inputted data entries into SRP systems, to include transfers of product into cache sites, receipts, and transfers of expired items into quarantine
- Managed Quality Assurance messages and maintaining daily log for any updates
- Maintained and management Controlled Item Vault, to include receiving, put away, labeling, and issue of Controlled items into containers for states
- Coordinated and maintained all paperwork for cache sites, to include site surveys, loan agreements, packing lists, transfers and transportation documents
- Interviewed and completed background checks on new hired candidates for the Chempack program
- Assisted with interviews, validated references, to establish the background, reputation, character, suitability, or qualifications of the subject under investigation
- Collaborate with site, regional, and project leadership to develop or edit plans, policies, and procedures on multiple projects assigned to me by the Center for Disease Control
Education
No Degree - Accounting
Strayer University
Las Vegas, NV01-2026
Project Management Fundamentals - undefined
Atlanta, GA01.2009
ORACLE Systems - undefined
Order Management
Atlanta, GA01.2006
Medical Material Supervisors Course - undefined
Sheppard AFB
01.2003
Contractor Officer’s Representative (COR) Mentor Course - undefined
01.2003
Medical Material Course - undefined
Sheppard AFB
01.1999
1 year of College - General Studies
Jacksonville State University
01.1988
Diploma - General
Campbell High School
Marietta, GA01.1986
Skills
- Advertising and marketing
- Sales
- Branding
- Staff development
- Departmental operations management
- Financial acumen
- Effective leader
- Efficient multi-tasker
- Customer relationship management
- Deadline oriented
- MRP and ERP systems
- Strategic planning
- Customer experiences
- Interpersonal skills
Honorsawardspublications
- Sharp Troop Award, 1999
- Airman of the Quarter for Squadron, 2000-2001
- Airman of the Quarter for Group, 2001
- Airman of the Year for Squadron, 2001
- Employee of the quarter, 2005
- Employee of the quarter, 2009
- Tech Support Analyst of the year, 2018
- Tech Support Analyst of the year, 2019
- Security+ Certification, 2021
Militaryhistory
Medical Material Journeyman, E-5, USAF, 01/01/99, 09/01/08
Timeline
General Manager
Divinity Metals LLC
04.2023 - Current
Technical Support Technician II
ECI
09.2022 - 03.2023
Administrative Assistant
Chenega Professional Services
02.2022 - 08.2022
Electronic Technician II
JT4 LLC
08.2020 - 02.2022
Technical Support Analyst level 2
SHOPTECH
11.2016 - 08.2020
Purchasing/Buyer
YESCO, LLC
10.2015 - 11.2016
Inventory Manager, GS-12
Department of Health and Human Services
06.2007 - 10.2015
Logistics Manager
Lockheed Martin
11.2003 - 06.2008
Project Management Fundamentals - undefined
ORACLE Systems - undefined
Order Management
Medical Material Supervisors Course - undefined
Sheppard AFB
Contractor Officer’s Representative (COR) Mentor Course - undefined
Medical Material Course - undefined
Sheppard AFB
1 year of College - General Studies
Jacksonville State University
Diploma - General
Campbell High School
No Degree - Accounting
Strayer University
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