SHEREE ARMSTEAD
KOSCIUSKO,MS
Summary
Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.
Overview
43
43
years of professional experience
Work History
Billing Department
Premier Medical Clinic
01.2013 - 01.2023
- Customer service and appointment scheduling, Data entry and daily bank reconciliations, Accounts receivable for patients and corporate accounts, Insurance verification and precertification, All office manager protocols as needed, Managed payment plans for inhouse and collection company accounts
Business Office Manager (Retired)
Montfort Jones Memorial Hospital
01.2004 - 01.2011
- Managed and implemented scheduling for business office employees, emergency room clerks, switchboard operators, outpatient physician's receptionist, and discharge planning assistant personnel, Sustained and monitored charge master for hospital departments, Setup and implemented Acuity criteria for emergency room and outpatient departments, Maintained active LCD and NCD for medical necessity, Integrated and tracked POS system (reduced accounts receivables), Oversaw bad debt and contractual losses, Responsible for timely billing and collection of patient charges, Reviewed refund requests, Implemented protocol for remittance advice (rejection and denial issues), Liaison for Physician Clinic Office, Preformed chart audits for inpatient, outpatient, swing bed, and senior care units to insure quality, Assisted Discharge committee with patient placements, Conducted periodic meetings to inform staff of updated policies, changes, and in-service training, Communicated new procedures to other departments, Reported to CFO
Data Processor
Montfort Jones Memorial Hospital
01.1992 - 01.2004
- Submitted all inpatient, outpatient, swing bed, and senior care electronic and hardcopy claims to all insurance payors for payment, Filed secondary insurances (electronic and hard copy), Followed up and corrected denial and rejections from all insurance payors, Posted all cash receipts, insurance payments and denials to patient accounts, Closed all revenue accounts at the end of the month and year, Assisted IT Tech and software vendor with implementation of new applications and issues, Reported to Business Office Manager
Admissions Clerk
Montfort Jones Memorial Hospital
01.1998 - 01.1992
- Admitted all inpatient, outpatient, swing bed, and senior care patients, Ensured proper documentation received an signed, Assisted with other business office duties, Reported to Business Office Manager
Ward Clerk
Montfort Jones Memorial Hospital
01.1986 - 01.1988
- Reviewed Physician's orders and ensured completion, Accountable for charting patient vital signs, Answered nurses' phone and assisted patient families with questions, Any other duties assigned by Nurse Supervisor
Receptionist/Admitting Clerk
Mitchell-Hollingsworth Nursing Home
01.1982 - 01.1986
- Responsible for admitting all nursing home patients and receiving paperwork and required forms, PBX Operator, Maintained & balanced patients spending accounts, General clerical duties and filing, Assisted Nursing Home Administrator with monthly billing, Perform other office duties as needed, Reported to Nurse Home Administrator
Pharmacy Technician II
Eliza Coffee Memorial Hospital
01.1980 - 01.1982
- Assisted Pharmacist in completing physician orders, Filled medicine carts, Posted pharmacy charges to patient's accounts, Performed any other duties as assigned by Pharmacist, Reported to Director of Pharmacy
Education
Business Administration - Business Administration
Northwest Junior College
Tuscumbia, ALHigh School Diploma -
Bradshaw High School
Florence, ALSkills
- Cash Flow Management
- Payment Processing
- Invoice Management
- Revenue Recognition
References Available
True
Timeline
Billing Department
Premier Medical Clinic
01.2013 - 01.2023
Business Office Manager (Retired)
Montfort Jones Memorial Hospital
01.2004 - 01.2011
Admissions Clerk
Montfort Jones Memorial Hospital
01.1998 - 01.1992
Data Processor
Montfort Jones Memorial Hospital
01.1992 - 01.2004
Ward Clerk
Montfort Jones Memorial Hospital
01.1986 - 01.1988
Receptionist/Admitting Clerk
Mitchell-Hollingsworth Nursing Home
01.1982 - 01.1986
Pharmacy Technician II
Eliza Coffee Memorial Hospital
01.1980 - 01.1982
Business Administration - Business Administration
Northwest Junior College
High School Diploma -
Bradshaw High School
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