Sheree Briseno
Firestone,CO
Summary
Knowledgeable with solid background in medical assistance. Proven ability to support healthcare professionals through efficient patient care and administrative duties. Demonstrated expertise in clinical procedures and patient communication.
My goal is to pursue a position where my knowledge and experience as well as leadership skills may be fully utilized to provide excellent support to your organization
Overview
18
18
years of professional experience
Work History
Registered Medical Assistant
UCHealth Medical Group
01.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Submitted prior authorizations for medications denied.
- I did advance on the clinical ladder to Level III MA
Registered Medical Assistant
Eye Care Center Of Northern Colorado
10.2013 - 12.2019
- Lead medical assistant for Glaucoma specialist. Worked with all specialty ophthalmologists
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining processes, also scribed for physicians during examinations.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Initiated prior authorizations for medications denied.
- Recorded vital signs and medical history for patients.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Ordered medicines daily to ensure compliance with demands and needs.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Bank Teller
JPMorgan Chase Bank
02.2012 - 10.2013
- Prepared official checks for customer and internal bank needs.
- Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
- Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
- Exchanged Foreign currency/savings bonds.
- Completed referrals to generate new and existing business.
- Efficiently performed opening and closing duties. (key holder)
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Lead Generator/Account Manager
Leanin' Tree Inc.
10.2007 - 02.2012
- Met or exceeded sales goals by promoting products and services in every interaction.
- Responsible for maintaining customer databases.
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
Education
Associate of Applied Science - Medical Assisting
Institute of Business and Medical Careers College
2013
Skills
- Strong work ethic
- Experienced in Microsoft Word, Power point and Outlook
- Detail oriented
- Organizational skills
- Professional bedside manner
- Reliable team player
- Direct patient care
- Patient management
- Inventory and supply management
- Adaptable
- Data entry
- Patient-focused care
- Medical terminology
- HIPAA compliance
- Clinical documentation
- Vital sign monitoring
- Inventory management
- Medical office procedures
- Patient care coordination
- First aid and CPR
- Electronic health records management
- Excellent customer service skills
- Team Player
- RMA Certified
Timeline
Registered Medical Assistant
UCHealth Medical Group
01.2020 - Current
Registered Medical Assistant
Eye Care Center Of Northern Colorado
10.2013 - 12.2019
Bank Teller
JPMorgan Chase Bank
02.2012 - 10.2013
Lead Generator/Account Manager
Leanin' Tree Inc.
10.2007 - 02.2012
Associate of Applied Science - Medical Assisting
Institute of Business and Medical Careers College