Sheree Green
Midlothian,TX
Summary
Dedicated hardworking individual with proven ability to enhance efficiency through strong teamwork and effective problem-solving. Committed to delivering exceptional customer service, ensuring satisfaction in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Warehouse Team Member
Sterilite
09.2022 - 01.2025
- Developed strong relationships with coworkers, teamwork and collaboration for improved efficiency.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Assured product quality control by conducting visual inspections before packaging and reporting any damaged items immediately for replacement or further investigation.
- Inspect product for defects, ensure all labeling is accurate before sending products to production meeting all quality standards.
- I would also have to go to other construction sites to help with cleaning of the trailers.
Customer Care Representative
Terminix
10.2017 - 06.2022
- Helped large volume of customers every day with scheduling services for their hom
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Contacted Technicians regarding the members scheduled service request.
- Worked in Chat assistance.
Customer Service Representative
Optum Rx Mail Order Pharmacy
03.2015 - 08.2017
- Resolved customer complaints
- Handled inbound and escalated calls efficiently, finding satisfactory resolutions for both customers.
- Responded to customer requests for products and service
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Place orders for members medications
Education
Diploma -
South Oak Cliff High School
Dallas, TX05.2007
Skills
- Warehouse safety
- Shipping and receiving
- Problem-solving
- Attention to detail
- Verbal and written communication
- Customer Service
Timeline
Warehouse Team Member
Sterilite
09.2022 - 01.2025
Customer Care Representative
Terminix
10.2017 - 06.2022
Customer Service Representative
Optum Rx Mail Order Pharmacy
03.2015 - 08.2017
Diploma -
South Oak Cliff High School
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