Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheree Green

Midlothian,TX

Summary

Dedicated hardworking individual with proven ability to enhance efficiency through strong teamwork and effective problem-solving. Committed to delivering exceptional customer service, ensuring satisfaction in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Warehouse Team Member

Sterilite
09.2022 - 01.2025
  • Developed strong relationships with coworkers, teamwork and collaboration for improved efficiency.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Assured product quality control by conducting visual inspections before packaging and reporting any damaged items immediately for replacement or further investigation.
  • Inspect product for defects, ensure all labeling is accurate before sending products to production meeting all quality standards.
  • I would also have to go to other construction sites to help with cleaning of the trailers.

Customer Care Representative

Terminix
10.2017 - 06.2022
  • Helped large volume of customers every day with scheduling services for their hom
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Contacted Technicians regarding the members scheduled service request.
  • Worked in Chat assistance.

Customer Service Representative

Optum Rx Mail Order Pharmacy
03.2015 - 08.2017
  • Resolved customer complaints
  • Handled inbound and escalated calls efficiently, finding satisfactory resolutions for both customers.
  • Responded to customer requests for products and service
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Place orders for members medications

Education

Diploma -

South Oak Cliff High School
Dallas, TX
05.2007

Skills

  • Warehouse safety
  • Shipping and receiving
  • Problem-solving
  • Attention to detail
  • Verbal and written communication
  • Customer Service

Timeline

Warehouse Team Member

Sterilite
09.2022 - 01.2025

Customer Care Representative

Terminix
10.2017 - 06.2022

Customer Service Representative

Optum Rx Mail Order Pharmacy
03.2015 - 08.2017

Diploma -

South Oak Cliff High School
Sheree Green