Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

SHEREE' GRISSETTE

Summary

Results-driven HR professional experienced in structuring programs and administering benefits in fair and equitable fashion. Diplomatic, articulate and decisive with capability to build and develop productive relationships with internal and external stakeholders. Desiring to offer expertise in field and excellent judgment to a challenging role.

Overview

10
10
years of professional experience

Work History

OPERATIONS MANAGER

YOUTH ABOUT BUSINESS
NASHVILLE, TN
01.2017 - Current
  • Created and implemented office design plans for organization that created a more functional and aesthetically pleasing environment.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Coordinate events and work on ad hoc projects.
  • Collaborated with owners to refine procedures, devise best practices and correct quality audit findings.
  • Assisted in recruiting, hiring and training of team members.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Identified and resolved unauthorized, unsafe or ineffective practices.

BENEFITS ADMINISTRATOR

EVICORE HEALTHCARE
FRANKLIN , TN
12.2016 - 01.2018
  • Responsible for keeping 5000+ nationwide employees informed of their benefits including: Managing education and wellness programs, Collaborating with the
  • HRIS team to facilitate & manage audits, maintaining group benefits database, updating employee payroll records, overseeing & facilitating all new hire benefit training classes, collaborator in planning and facilitating annual open enrollment, developed and streamlined employee life cycle process to ensure ACA compliance and served as liaison between employees, broker and insurance providers.

BENEFIT ANALYST/ K1 ANALYST

DELOITTE LLC
Hermitage, TN
01.2014 - 11.2016
  • Responsible for the day to day administration of all company benefits and programs offered within the Global wide company of more than 200,000 employees.
  • Handled escalated employee inquiries related to plan provisions, benefit enrollments, status changes and other general health and welfare inquiries to ensure quick and courteous resolution, provided support for benefit activities, including policy interpretation, management of complex escalated issues, etc
  • Acted as Leave of Absence coordinator to ensure all leaves are following policy/ procedures.
  • Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

BACHELOR OF SCIENCE - HEALTHCARE ADMINISTRATION

UNIVERSITY OF PHOENIX
2005

BACHELOR OF SCIENCE - INTERDISCIPLINARY STUDIES

TENNESSEE STATE UNIVERSITY
2002

Skills

  • Consolidated Omnibus Budget Reconciliation Act (COBRA)
  • Managing Compensation Claims
  • Employee Performance Management System
  • Health Saving Accounts
  • Complex Problem-Solving
  • Microsoft Excel
  • Microsoft Office Suite

Timeline

OPERATIONS MANAGER

YOUTH ABOUT BUSINESS
01.2017 - Current

BENEFITS ADMINISTRATOR

EVICORE HEALTHCARE
12.2016 - 01.2018

BENEFIT ANALYST/ K1 ANALYST

DELOITTE LLC
01.2014 - 11.2016

BACHELOR OF SCIENCE - HEALTHCARE ADMINISTRATION

UNIVERSITY OF PHOENIX

BACHELOR OF SCIENCE - INTERDISCIPLINARY STUDIES

TENNESSEE STATE UNIVERSITY

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