Pragmatic healthcare professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
17
17
years of professional experience
Work History
KY State Director
LHC Group
05.2022 - Current
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Represented organization at industry conferences and events.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Maintained P&L and shouldered corporate fiscal responsibility.
Practice Administrator
Nephrology Associates Of Kentuckiana
12.2017 - 05.2022
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Supervised team of 134 office personnel and licensed team. In 26 office locations.
Implemented a new EHR throughout 26 office locations.
Developed and implemented strategies to improve patient access, satisfaction and care quality.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Executive Director of Home Health
Almost Family Home Health
09.2012 - 12.2017
Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
Minimized expenses 52% by reducing excess staff and renegotiating vendor contracts.
Surpassed annual revenue targets by over $136K through effective oversight of daily operations and strategic initiative implementation.
Developed innovative tool that enabled assessment of lab capacity and throughput, providing framework for managing budget.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Represented organization to local public by giving presentations and speeches and participating in community events.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Education
Bachelor Of Nursing - Nursing
University of Louisville
Louisville, KY
Associate Degree In Nursing - Nursing
Jefferson Community College
Louisville, KY
12.2006
Bachelor Of Business Administration - Health Administration
Columbia Southern University
Orange Beach, AL
01.1997
Skills
Organizational Development
Regulatory Compliance
Strategic Planning
Process Improvement
Employee Motivation and Performance
Corrective Actions
Customer Experience
Timeline
KY State Director
LHC Group
05.2022 - Current
Practice Administrator
Nephrology Associates Of Kentuckiana
12.2017 - 05.2022
Executive Director of Home Health
Almost Family Home Health
09.2012 - 12.2017
Bachelor Of Nursing - Nursing
University of Louisville
Associate Degree In Nursing - Nursing
Jefferson Community College
Bachelor Of Business Administration - Health Administration