An Administrative Assistant with a proven track record for excelling in client relations and meticulous recordkeeping. Recognized for enhancing customer satisfaction and optimizing office operations through effective communication and proficient data entry. A dedicated team player committed to fostering a positive work environment and ensuring confidentiality.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
Northstar Engineering Services, Inc.
06.2019 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively and building strong relationships with clients.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for company owners by scheduling appointments strategically while considering priorities and minimizing conflicts.
Maintained inventory of office supplies and placed orders.
Assist coworkers and owners with special tasks as needed.
Updated spreadsheets and databases for monthly inspections on new builds and sent to the financial institutes for payment.
Childcare Educator
Pal-A-Roo's Christian Learning Center
10.2006 - 05.2019
Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Collaborated with parents to address individual child needs and discuss progress reports regularly.
Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Developed strong relationships with families, maintaining open communication channels for optimal support of each child's growth and wellbeing.
Communicated with parents and other staff members about student progress.
Maintained safety and cleanliness through sterilization.
Administration Assistant
Flowers Hospital - Breathing Care Associates
12.1994 - 10.2006
Increased customer satisfaction by providing timely and professional responses to doctor's orders and supply management.
Greeted all clients upon entry into the company and maintained a comfortable environment for their satisfaction.
Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Executed record filing system to improve document organization and management.
Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.