Summary
Overview
Work History
Skills
Timeline
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SHEREE PIERCEY

Enterprise,AL

Summary

An Administrative Assistant with a proven track record for excelling in client relations and meticulous recordkeeping. Recognized for enhancing customer satisfaction and optimizing office operations through effective communication and proficient data entry. A dedicated team player committed to fostering a positive work environment and ensuring confidentiality.

Overview

31
31
years of professional experience

Work History

Administrative Assistant

Northstar Engineering Services, Inc.
06.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively and building strong relationships with clients.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for company owners by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.
  • Assist coworkers and owners with special tasks as needed.
  • Updated spreadsheets and databases for monthly inspections on new builds and sent to the financial institutes for payment.

Childcare Educator

Pal-A-Roo's Christian Learning Center
10.2006 - 05.2019
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child's growth and wellbeing.
  • Communicated with parents and other staff members about student progress.
  • Maintained safety and cleanliness through sterilization.

Administration Assistant

Flowers Hospital - Breathing Care Associates
12.1994 - 10.2006
  • Increased customer satisfaction by providing timely and professional responses to doctor's orders and supply management.
  • Greeted all clients upon entry into the company and maintained a comfortable environment for their satisfaction.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Executed record filing system to improve document organization and management.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Skills

  • Excellent Customer Service and Client Relations
  • Dedicated Team Player
  • Proficient in Data Entry (76 wpm)
  • Office Administrative Support
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Documentation and Recordkeeping
  • Office management
  • Meticulous attention to detail

Timeline

Administrative Assistant

Northstar Engineering Services, Inc.
06.2019 - Current

Childcare Educator

Pal-A-Roo's Christian Learning Center
10.2006 - 05.2019

Administration Assistant

Flowers Hospital - Breathing Care Associates
12.1994 - 10.2006