Passionate Nurse with demonstrated experience in hospital settings. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills.
Overview
10
10
years of professional experience
Work History
Patient Financial Advocate
Advent Health Orlando
2019.01 - 2022.05
Strengthened relationships with insurance companies through effective communication and collaboration, resolving billing disputes efficiently.
Developed tailored payment plans for individuals facing financial hardships, promoting access to necessary medical care regardless of income level.
Bridged communication gaps between patients, providers, and payers to foster a collaborative environment focused on achieving positive financial outcomes.
Assisted patients in understanding insurance coverage, resulting in informed decisions regarding medical services.
Educated patients on the availability of various resources to alleviate financial burdens associated with medical expenses.
Patient Financial Counselor
Florida Cancer Specialists
2012.03 - 2019.01
Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
Negotiated payment plans with patients, maintaining a high rate of successful payments.
Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
Improved cash flow by proactively monitoring aging accounts receivables and implementing effective collection strategies.
Education
Practical Nursing - Nursing Education
Taylor College
Belleview, FL
04.2024
High School Diploma -
Mt. Dora High School
Mount Dora, FL
05.1992
Skills
Healthcare Industry Knowledge
Policy understanding
HIPAA Compliance
Medical Terminology
Caring and Empathetic
Patient Education
Communicating to Patients and Families
Professional Bedside Manner
Timeline
Patient Financial Advocate
Advent Health Orlando
2019.01 - 2022.05
Patient Financial Counselor
Florida Cancer Specialists
2012.03 - 2019.01
Practical Nursing - Nursing Education
Taylor College
High School Diploma -
Mt. Dora High School
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