SHEREEN REYNOLDS

Seasoned consulting specialist with a proven track record of excelling in effective communication, client-focused strategies, financial acumen, and innovative solutions. Adept at developing and implementing effective business plans, optimizing operational efficiency, and fostering lucrative partnerships. Recognized for delivering tailored solutions that elevate client satisfaction and contribute to long-term business success.

• Top Performer Recognition, Redfin Red Pants Award 2024, Achieved the status of Top Performer, Most Prominent and Fastest-Growing professional for three consecutive years (2021, 2022, and 2023) recognized by Best Choice Group and Homesnap Group. Demonstrated exceptional performance and contributed significantly to the company, client, and industry success.
• Transaction Management Excellence, Consistently outperformed industry standards by successfully managing twice as many transactions per year than statistical average
• Adept at navigating the intricacies of diverse and volatile situations
• Conveys a high level of precision, thoroughness, and care in strategic planning for optimal outcomes
• A deep understanding of regulatory frameworks
• Commitment to providing comprehensive guidance to clients in the dynamic realm of decision making
• Ensuring informed decision-making and successful outcomes.
• Facilitation and management of business development plans based on client need and industry research
• Identification of target clients and development of forward-thinking plans to promote company growth
• Successfully managed client transactions and consultations, maintaining cultural sensitivity and fostering inclusive collaborations with clients from diverse backgrounds.
• Organized and facilitated credit repair workshops tailored for first-time home buyers, providing education on credit scoring, debt management, and financial literacy to empower clients in their journey towards homeownership.
  

Spearheaded innovative retention strategy development resulting in increased employee retention and satisfaction. Established a positive and fulfilling work atmosphere through strategic leadership implementing a positive work environment creation, fostering high morale and team cohesion. Embodied a collaborative approach to retention, thus enhanced proctor-parent satisfaction through strategic collaboration initiatives, leading to improved program recruitment and a substantial reduction in turnover.

• Development of processes and successful metrics that support the achievement of the organization's vision and goals
• Educating and engaging Foster Parents of expected job tasks, compensation and benefits to set clear expectations resulting is exceptional outcomes
• Coordinating and conducting interviews and inspections in accordance with state agencies, contributing to company compliance and satisfactory audits
• Completion of federal and state-regulated documents governing employment, policy, and certification of Foster Parents and Foster Youth rights
• Served as key corporate representative, liaising with various parties in support of operational excellence
• Improved outreach with strong community relations and positive connects with resource organizations

Versatile and results-oriented Leasing Assistant Manager with a proven track record in managing multi-property communities. Demonstrated success in driving occupancy rates, optimizing leasing strategies, and ensuring exceptional resident satisfaction. Skilled in coordinating property tours, managing lease negotiations, and cultivating positive relationships with prospective and current residents. Adept at implementing marketing initiatives, overseeing property leasing operations, and providing excellent customer service. Possesses strong organizational and communication skills, coupled with a keen eye for detail. Committed to contributing to the success of a dynamic property management team by delivering outstanding leasing results across a diverse portfolio of properties.

• Evaluated employee performance and development of improvement plans providing leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Co-management of multi-site property functions accomplishing property objectives especially of multiple-site rehabs and renovations.
• Detailed maintenance of daily, weekly, and monthly reports including accurate fiscal reporting.
• Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
• Analyzed trends, identifying consumer demand and forecasting seasonal trends in the leasing market

• Demonstrated adeptness in managing diverse groups and fostering an inclusive environment conducive to collaboration.
• Adapted communication strategies to effectively convey information to individuals with varying backgrounds and learning styles.
• Provided tailored support and guidance to individuals, facilitating their professional development and boosting morale.
• Leveraged technology and digital tools to streamline processes and enhance productivity, demonstrating proficiency in digital literacy.
• Maintained meticulous records and communicated efficiently with stakeholders, showcasing strong organizational and interpersonal skills.
• Engaged in continuous learning and professional development initiatives, including training in cultural competency and diversity awareness.
• Prioritized safety and well-being, implementing protocols and promoting mental health awareness to support a healthy work environment.
• Collaborated effectively with colleagues to address challenges and achieve common goals, fostering teamwork and synergy.