Shereese Allen
Phoenix,AZ
Summary
Enthusiastic Operations Analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Strong ability to provide top-tier assistance to high level executives and customers while managing a variety of duties, utilizing exceptional multitasking skills. Motivated to learn, grow and excel in a professional work environment.
Overview
8
8
years of professional experience
Work History
Special Education Resource Teacher
Tempe Elementary School District No. 3
Tempe, AZ
07.2017 - Current
- Managed caseload for 85 special-needs students using various instructional techniques and technologies.
- Maintained contact with teachers and parents to ensure consistent communication in regard to the progress of each student.
- Prepared and finalized Individualized Education Plan reports for 85 students, ensuring that all paperwork was submitted before the anticipated due date.
- Created and implemented curriculum to a range of neurodiverse students using a variety of technology platforms.
- Completed intensive leadership training and provided training to colleagues on applied behavior analysis.
- Scheduled and conducted annual Individualized Education Plan meetings with parents and school staff to inform and update on the status of progress based on data collection.
Collections Specialist
GM Financial
Chandler, AZ
10.2014 - 07.2017
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Counseled debtors on payment options and arranged installment agreements.
- Negotiated to collect balance in full.
- Processed payments and contracts on accounts.
- Maintained high volume of calls and met demands of busy and productive group.
- Used creative problem solving skills to accommodate customers needs.
Education
Bachelor of Arts - Early Childhood Special Education
Arizona State University
Tempe, AZ05.2017
Skills
- Strong attention to detail
- Able to work efficiently and effectively to provide quality service for clients
- Impeccable verbal and written communication skills
- Able to work collaboratively with stakeholders
- Able to take initiative to complete task independently
- Ability to collect and manage data to ensure accuracy of company analytics
Timeline
Special Education Resource Teacher
Tempe Elementary School District No. 3
07.2017 - Current
Collections Specialist
GM Financial
10.2014 - 07.2017
Bachelor of Arts - Early Childhood Special Education
Arizona State University