Shereese C. Johnson
La Plata,United States
Summary
Dynamic Management Analyst with extensive expertise in financial analysis, business development, and operational strategy. Recognized for an adaptable approach that facilitates seamless transitions into new areas, driving innovative solutions and efficiencies. Proven project management skills combined with strong problem-solving abilities, backed by [Number] years of experience in [Industry]. Committed to leveraging analytical insights to support organizational growth and enhance decision-making processes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Supervisory Management Analyst (Permanent)
Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)
10.2019 - 07.2025
- As the Branch Chief (Supervisory Management Analyst) for the Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB), I provided strategic, technical, and administrative direction, organizational leadership and representation to subordinates who developed, assessed, monitored, and consulted on CDERs Property & Travel Services Programs internally and externally.
- I directed, monitored, and provided strategic support/leadership and consultative services for 31 Center for Drug Evaluation and Research (CDER) Offices, 49 Organization Office Federal Agency Travel Administrators (FATAs), 3 OM/DMS/PTSB Accountable Property Officers (APO’s) and 170 Office Property Custodial Officers. I monitored, advised, and provided directions to CDER’s property and travel stakeholders regarding GSA and HHS accountable property and travel policies, procedures, and directives of senior management. I developed, interpreted, reviewed, analyzed, and ensured all CDER Office travel & property related functions complied with legal and regulatory requirements and met senior leadership, organization, and office needs. I coordinated and consulted with other Supervisors to ensure a close integration of processes, procedures and operations and I ensured compliance with administrative and government directives. I provided directions to personnel through effective goal setting, delegation, and communication and aligned the goals of the PTSB with CDERs goals, policies and strategies.
- I maintained an initiative-taking line of communication with senior leadership/officials, the Office of Financial Management (OFM), Department of Transportation Services (DTS), and the Budget Execution Branch (BEB) on implementing resource utilization and process improvement for CGE (Concur Travel Edition), Citibank Travel Card, Relocation and UFMS (United Financial System). I routinely participated in and directed cross-collaboration to accomplish the overall goal of customer satisfaction, and I actively participated in strategic planning to improve organizational direction and focus using strategic planning tools and techniques to eliminate barriers and streamline administrative processes for property and travel.
- I served as a principal advisor to senior leaders on property & travel/budget related matters, leading research of critical outstanding reimbursement and missing unaccountable property issues, directing development of process improvement techniques, and oversaw the implementation of existing techniques as well as the development of new resolutions.
- I applied qualitative and quantitative methods to assess effectiveness of the property & travel program and I routinely collaborated with other senior agency officials to outline long-term strategies for improvement in achieving goals, by representing FDA’s mission, objectives and goals, by communicating challenges, strategies and solutions for the overall success of CDER’s Property & Travel Program to senior level management/officials.
- I directed and participated in discussions, meetings/trainings and conference calls with FDA’s Lead FATA and senior subject matter experts and technical personnel, and other federal agency officials to secure and provide information, to investigate facts, to present conclusions, recommendations, and alternatives, to obtain concurrence and develop alternate courses of action; and to mutually resolve property & travel related problems. I am knowledgeable about the key issues, goals, and objectives, and administrative operations of the organization specifically related to CDER's property & travel policy, regulations, guidelines, and procedures. I possess consultative interpersonal skills in presenting recommendations and negotiating solutions to disputed recommendations and I can interpret, review, and analyze CDER’s Property and Travel Services Programs policies, regulations, procedures, and requirements.
- I interpreted, reviewed, analyzed, and evaluated methods of operations, developing procedures and systems to assess and improve team efficiency and productivity. I routinely provided consultative services, communicated accurate, understandable policy, regulations while either instructing and/or presenting information to every level of management, APO’s, PCO and travelers. I communicated accurate, understandable policy, regulations while either assessing, monitoring, instructing, and/or presenting information to every level of management and employees. I prepared option papers and staff reports to communicate rules, principles, and proposals to establish performance indicators, eliminate barriers and streamline administrative processes for Property & Travel stakeholders.
- I prepared analytical reports for management use and responded to Congressional inquiries and other audits from external sources including GAO, OMB, and GSA etc. I conducted assessment of internal controls over financial reporting to ensure that internal controls were established in compliance with A-123 and Federal Laws.
Management Analyst
Food and Drug Administration (FDA)
08.2012 - 06.2019
- Company Overview: (This is a federal job)
- As a Management Analyst for the Office of Management/Division of Management Services/Interface Management Branch (OM/DMS/PTSB), I serve as CDER’s Lead Federal Agency Travel Administrator (FATA), Lead HHS Travel Card A/OPC and CDER’s Relocation Liaison.
- I provided strategic support and organizational leadership and representation internally and externally for 31 CDER Offices and 49 Organization Office FATAs. I advised and provided directions to travel stakeholders regarding GSA and HHS Travel policies, procedures, and directives of senior management. I ensured all CDER Office travel related functions complied with legal and regulatory requirements and meet senior leadership, organization, and office needs.
- I routinely collaborated and maintained proactive lines of communication with senior leadership/officials, the Office of Financial Management (OFM), Department of Transportation Services (DTS) and the Budget Execution Branch (BEB) on implementing resource utilization and process improvement for CGE (Concur Travel Edition), JP Morgan Chase Bank/Citibank Travel Card, Relocation Services and UFMS (United Financial System) customers by communicating directly with all customers regarding training, information requests, work products, and services. I routinely participated in cross-collaboration to accomplish the overall goal of customer satisfaction, and I actively participated in strategic planning to improve organizational direction and focus using strategic planning tools and techniques.
- I routinely served as a principal advisor to senior leaders on travel/budget related matters, leading research of critical outstanding reimbursement issues, directing development of process improvement techniques and overseeing the implementation of existing techniques as well as the development of new resolutions. I applied qualitative and quantitative methods to assess effectiveness of the travel program and I routinely collaborated with other senior agency officials to outline long-term strategies for improvement in achieving goals, by representing FDA’s mission, objectives and goals, by communicating challenges, strategies and solutions for the overall success of CDER’s Travel Program to senior level management/officials.
- I provided guidance for travelers, travel arrangers and Office FATA’s for CGE functionality issues. I routinely responded to questions from senior management and CDER offices who required training and/or an analysis of the appropriate access to travel-related systems.
- I routinely participated in discussions, meetings/trainings and conference calls with FDA’s Lead FATA, senior subject matter experts and technical personnel, and other federal agency officials to secure and provided information, to investigate facts, to present conclusions, recommendations, and alternatives, to obtain concurrence and develop alternate courses of action; and to mutually resolve travel related problems. I have knowledge of a wide range of specialized management analysis tools and techniques, and I am skilled in applying this knowledge in the independent performance of difficult and complex work assignments. I have comprehensive knowledge of management and organization techniques, systems, and procedures that I apply in performing a wide variety of analytical studies and projects related to travel related management improvement, management controls, and long-range planning.
- I am knowledgeable on the key issues, goals, and objectives, and administrative operations of the organization specifically related to CDER's travel policy, regulations, guidelines, and procedures. I possess interpersonal skills in presenting recommendations and negotiating solutions to disputed recommendations.
- I analyzed and evaluated methods of operations, developing procedures and systems to assess and improve team efficiency and productivity. I communicate accurate, understandable policy, regulations personal while either instructing and/or presenting information to every level of management and travelers. I communicate accurate, understandable policy, regulations personal while either instructing and/or presenting information to every level of management and employees.
- I resolved conflict using my knowledge of procedures and communication skills, achieving the goal without compromising regulation.
- I analyze management techniques, processes, and systems for improving organizational effectiveness. I prepare analytical reports for management use and respond to Congressional inquiries and other audits from external sources including GAO, OMB, and GSA etc. This process involves time sensitive data collection and analysis. I conduct assessment of internal controls over financial reporting to ensure that internal controls were established in compliance with A-123 and Federal Laws. I provide reports and summaries of Center data responding to requests from Agency, HHS, and Congress for audit and tracking purposes.
Education
Master's Certificate - Project Management
The George Washington University School of Business
Silver Spring, MD06.2015
Technical or occupational certificate -
Washington School For Secretaries
Washington, DC05.1986
High school diploma or equivalent - undefined
Long Branch High School
Long Branch, NJ06.1982
Skills
- Policy analysis
- Organizational development
- Client relationship management
- Process optimization
- Analytical thinking
- Verbal and written communication
- Risk assessment
- Time management
- Reporting and documentation
- Internal auditing
- Team collaboration
- Problem-solving
- Stakeholder engagement
- Project management
- Clear communication
- Quality assurance
- Attention to detail
- Multitasking and organization
- Strategic thinking
- Staff management
Training
- Dunn and Bradstreet Business Education Services
- How Secretaries Learn Management Skills
- Certificate Course - 1990
- United States Airforce
- School of Health Care Sciences Graduate
- Noncommissioned Officer Professional Military Education
- 1982
Timeline
Supervisory Management Analyst (Permanent)
Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)
10.2019 - 07.2025
Management Analyst
Food and Drug Administration (FDA)
08.2012 - 06.2019
High school diploma or equivalent - undefined
Long Branch High School
Master's Certificate - Project Management
The George Washington University School of Business
Technical or occupational certificate -
Washington School For Secretaries
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