Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shereika Grant

Bladensburg,MD

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Team Lead

Aurora Ripple Enterprises
Hyattsville, MD
01.2022 - 12.2023
  • Built and maintained relationships with existing clients, resulting in repeat business and positive word-of-mouth referrals
  • Presented and promoted marketing services to potential customers
  • Provided ongoing support and account management to ensure customer satisfaction
  • Developed and maintained relationships with existing customers to increase sales.
  • Trained new staff in relevant processes and procedures.
  • Provided support to junior staff during peak periods of workloads.
  • Motivated staff through positive reinforcement techniques.
  • Delegated tasks appropriately according to individual skill sets.
  • Monitored team progress and enforced deadlines.

Cashier

Kenilworth Car Wash
Hyattsville, MD
02.2020 - 07.2021
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed customer transactions, including deposits, withdrawals, check cashing, and loan payments.
  • Processed customer deposits, withdrawals and check cashing transactions accurately and efficiently.

Nutrition Operator

Morrison Healthcare
02.2019 - 12.2019
  • Developed new dishes to offer healthier meal options for patients
  • Assisted individuals with managing chronic illnesses through dietary management strategies
  • Selected foods appropriate for individual patients' dietary needs and developed diets to meet their nutritional requirements.

Head Cashier

Treasure Hunt Casino
Montego Bay, St James
08.2010 - 03.2017
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Processed payments promptly for customers to exceed productivity standards.
  • Helped with purchases and signed customers up for rewards program.
  • Answered phone calls to assist customers with questions .
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Education

Certification - Esthetician

The Esthetic Institute
Vienna, VA
07-2020

Certification -

NQCTS Catering School
Montego Bay, Jamaica
02-2008

High School Diploma -

St James High
Montego Bay, Jamaica
06-2004

Skills

  • Mentoring and training team members
  • Leadership and management skills
  • Customer service
  • Cash Handling
  • Negotiation and deal closing
  • Relationship building with clients
  • Ongoing support and account management
  • Collaboration with other departments
  • Dietary management strategies for chronic illnesses
  • Selection of appropriate foods for dietary needs
  • Development of diets to meet nutritional requirements
  • Sales closing
  • Product and service knowledge
  • Exceeds sales goals
  • Inside and outside sales
  • Upselling and Cross Selling
  • Prospecting clients
  • Time management abilities
  • Team management experience

Certification

  • Esthetics Course, 600, Esthetic Institute, CIDESCO, 2020
  • Hospitality, NQCTS Catering School, Montego Bay, St James, 2008

Timeline

Team Lead

Aurora Ripple Enterprises
01.2022 - 12.2023

Cashier

Kenilworth Car Wash
02.2020 - 07.2021

Nutrition Operator

Morrison Healthcare
02.2019 - 12.2019

Head Cashier

Treasure Hunt Casino
08.2010 - 03.2017

Certification - Esthetician

The Esthetic Institute

Certification -

NQCTS Catering School

High School Diploma -

St James High

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Shereika Grant