Shereka Carathers
DEL VALLE
Summary
Dynamic Care Coordination Manager with a proven track record at Urban Alchemy, excelling in process improvement and stakeholder engagement. Leveraging strong problem-solving abilities and attention to detail, I enhanced team efficiency and fostered a culture of continuous improvement, resulting in increased productivity and seamless interdepartmental collaboration.
Overview
3
3
years of professional experience
Work History
Care Coordination Manager
Urban Alchemy
08.2023 - Current
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
- Developed strong relationships with stakeholders through regular meetings, updates, and open communication lines.
- Identified opportunities for process improvement within the coordination department, leading to increased productivity levels across the board.
- Established a culture of continuous improvement within the coordination department by encouraging feedback, open dialogue, and ongoing learning opportunities for all team members.
- Enhanced team efficiency by streamlining communication channels and implementing effective project management tools.
- Acted as liaison between the coordination team and other departments within the organization, ensuring seamless communication and collaboration on all projects.
Care Coordinator
Austin Area Urban League
01.2023 - 08.2023
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
PNA
Austin State Hospital
06.2022 - 04.2023
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Education
High School Diploma -
McCallum High School
Austin, TX05-1997
Skills
- Business analysis
- Meeting facilitation
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Computer skills
- Active listening
Timeline
Care Coordination Manager
Urban Alchemy
08.2023 - Current
Care Coordinator
Austin Area Urban League
01.2023 - 08.2023
PNA
Austin State Hospital
06.2022 - 04.2023
High School Diploma -
McCallum High School
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