Shereka Williams
Winnfield,LA
Summary
Resilient Correctional Officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination, and inmate behavior modification strategies. Excel at communication, empathy, and leadership, crucial for fostering safe correctional facilities. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Correctional Officer
Winn Correctional Center
Winnfield, LA
03.2015 - 06.2017
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
Shift Manager
McDonald's Restaurant
Winnfield, LA
01.2014 - 02.2017
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Processed weekly payroll information using appropriate software applications.
- Prepared detailed incident reports following any incidents that occurred during shifts.
Education
High School Diploma -
Winnfield Senior High School
Winnfield, LA05-2001
Skills
- Emergency Response
- Contraband Seizure
- Work crew management
- Records Management
- Dispatch
- Radio communication
- Ethical standards of conduct
- Self-defense techniques
- Relationship building and management
- File and record maintenance
- Safety
Certification
- United States Army Supply Sergeant with eight plus years of service.
Timeline
Correctional Officer
Winn Correctional Center
03.2015 - 06.2017
Shift Manager
McDonald's Restaurant
01.2014 - 02.2017
High School Diploma -
Winnfield Senior High School
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