Sherell Blythe-Hernandez
Walsenburg,CO
Summary
Dynamic professional with extensive experience at Seaboard Foods Processing Plant and Walmart, excelling in team leadership and customer service management. Proven ability to enhance productivity through effective training and quality control. Skilled in cash handling and animal care, committed to maintaining high standards and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
Cryovac Operator
Seaboard Foods Processing Plant
02.2020 - 02.2025
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Consistently worked in a cold environment
- Assembled products according to changing daily work orders and specific customer needs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Made sure that products were produced on time and are of good quality.
Department Manager & Customer Service Manager
Walmart
10.2017 - 11.2019
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Quickly and accurately counted drawers at start and end of each shift.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Veterinary Assistant
Liberal Animal Hospital
05.2016 - 10.2017
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Groomed and bathed animals to maintain hygiene and appearance.
- Provided customer support to clients, answering questions and addressing concerns.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Educated clients on post-surgical care and nutrition.
- Maintained clean and safe animal living areas.
Education
High School Diploma -
Burlington Community High School
Burlington05-2009
Skills
- Teamwork
- Returns processing
- Product restocking
- Drawer balancing
- Refunds and exchanges
- Cashier supervision
- Customer service management
- Flexible schedule
- Hard-working
- Price verification
- Cash handling expertise
- POS system proficiency
- Transaction approvals
- Online order picking
- Animal restraint
- Gowning and gloving procedures
- Pre-anesthetic preparation
- Patient bathing
- Surgical procedures and support
- Animal safety
- Cleaning and sanitizing
- Medication administration
- Veterinary standards and procedures
Timeline
Cryovac Operator
Seaboard Foods Processing Plant
02.2020 - 02.2025
Department Manager & Customer Service Manager
Walmart
10.2017 - 11.2019
Veterinary Assistant
Liberal Animal Hospital
05.2016 - 10.2017
High School Diploma -
Burlington Community High School
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