Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Sherelle Lucas

Sherelle Lucas

Indianapolis,IN

Summary

Customer service expert with a proven record of enhancing customer loyalty and satisfaction through exceptional service delivery. Proficient in cash management, including liquidity management and cash flow forecasting, with strong analytical skills to execute effective strategies. Experienced in administrative support and project management, demonstrating efficiency in multitasking and communication. Background in streamlining operations to boost productivity and ensure compliance with company policies.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Cash Management Specialist

Loomis Armored
Indianapolis, Indiana
03.2021 - Current
  • Verifying and processing cash,coin and check deposits from banks, ATMs and commercial clients.
  • Separating and counting currency, coin and checks by denomination, and preparing accurate change orders.
  • Using specialized equipment and following established procedures for accuracy and security.
  • Performing basic computer data entry to record transactions and prepare reports.
  • Working with a team to ensure the safe and secure handling of funds.

Assistant Office Manager

Marsh Supermarkets Indiana
Indianapolis, Indiana
09.2001 - 07.2017
  • Reconciled cash registers daily, ensuring accuracy of all transactions.
  • Entered previous day's sales into cash sheet for effective financial tracking.
  • Reviewed time cards in Kronos to verify accurate hours worked.
  • Processed Western Union transactions, utility payments, money orders, and lottery tickets.
  • Managed front-end operations, coordinating timely breaks and lunches for staff.
  • Audited tills to identify discrepancies and maintain accountability.
  • Ensured carts were cleared from lot to enhance customer experience.

Education

GED -

Resin Orr High School
Chicago, IL
06-1994

Some College (No Degree) - Medical Assistant

Kaplan College
Indianapolis, IN

Skills

  • Cash handling and management
  • Currency processing and identification
  • Fund reconciliation
  • Data entry accuracy
  • Fraud detection and security measures
  • Attention to detail
  • Decision making
  • Payment processing
  • Customer privacy protection
  • Time management

Affiliations

  • In my free time I like refurbishing furniture and home design, and remodeling doll houses. I also do some dabbling in hair health.

Certification

  • I received my CPR certification

Timeline

Cash Management Specialist

Loomis Armored
03.2021 - Current

Assistant Office Manager

Marsh Supermarkets Indiana
09.2001 - 07.2017

GED -

Resin Orr High School

Some College (No Degree) - Medical Assistant

Kaplan College