Sherelyn Bauer
Copperas Cove City,Texas
Summary
Motivated and people-focused professional with experience in dental assistant volunteering, customer service, health support, sales, and small business operations. Skilled at communicating with patients and customers, managing daily responsibilities in fast-paced environments, and building positive relationships through professionalism and care. Strong background in organization, teamwork, multitasking, and business management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant Volunteer
American Red Cross Dental Assistant Program
Fort Hood, Texas
01.2026 - Current
- Assisted dental staff with preparing treatment areas and supporting patient care.
- Helped patients feel comfortable and informed during appointments.
- Maintained cleanliness and organization of equipment and workspaces.
- Supported office tasks such as scheduling, filing, and patient communication.
- Worked closely with team members to ensure efficient clinic operations.
Small Business Owner / Operator
Chekaii’s Ecash & Travel & Tours
Digos City, Philippines
01.2020 - Current
- Managed daily business operations, customer interactions, scheduling, and sales activities.
- Built strong relationships with customers through excellent service and communication.
- Handled payments, inventory tracking, and organization of business records.
- Promoted products and services through marketing and customer outreach.
- Resolved customer concerns professionally and efficiently.
Restaurant Server / Cashier
Sarah’s Kitchen & Karaoke Lounge
Killeen City, Texas
07.2025 - 12.2025
- Delivered friendly and efficient customer service in a high-volume restaurant environment.
- Processed cash and card transactions accurately while balancing registers.
- Assisted customers with menu selections and resolved concerns professionally.
- Worked collaboratively with kitchen and front-of-house staff to ensure smooth operations.
- Managed multiple tables and responsibilities while maintaining a positive guest experience.
- Helped increase customer satisfaction through communication and attention to detail.
Customer Service / Sales Experience
Sunnypoint Function Plaza and Hotel
Davao City, Philippines
11.2017 - 08.2018
- Assisted customers with product selection, questions, and purchases.
- Maintained a positive and welcoming environment for customers.
- Processed transactions accurately and efficiently.
- Helped meet sales goals through strong communication and product knowledge.
- Managed multiple responsibilities in busy environments.
Health Claims & Benefits Support Representative
Sutherland Global Services
Davao City, Philippines
10.2016 - 01.2017
- Assisted clients with inquiries regarding health insurance claims, coverage, and benefits eligibility.
- Processed claim documents with accuracy and followed up on pending issues.
- Delivered quality customer service and complied with HIPAA and company protocols.
- Maintained a 95%+ satisfaction rating through empathy and fast resolution of concerns.
Education
Bachelor of Science - Applied Economics
University of Southeastern Philippines
Davao City, Philippines01-2013
Skills
- Customer Service & Client Relations
- Dental Office Support
- Patient Assistance & Care
- Sales & Communication
- Small Business Operations
- Appointment Scheduling
- Cash Handling & Transactions
- Team Collaboration
- Inventory Management
- Problem Solving
- Time Management
- Administrative Support
Certification
- CPR / First Aid Certification
- Dental Assistant Training
- Anti Money Laundering Act (AMLA) Certificate
Timeline
Dental Assistant Volunteer
American Red Cross Dental Assistant Program
01.2026 - Current
Restaurant Server / Cashier
Sarah’s Kitchen & Karaoke Lounge
07.2025 - 12.2025
Small Business Owner / Operator
Chekaii’s Ecash & Travel & Tours
01.2020 - Current
Customer Service / Sales Experience
Sunnypoint Function Plaza and Hotel
11.2017 - 08.2018
Health Claims & Benefits Support Representative
Sutherland Global Services
10.2016 - 01.2017
Bachelor of Science - Applied Economics
University of Southeastern Philippines
Section name
- Sherelyn Bauer
- Copperas Cove City, Texas
- +1(254) 281-8338
- Chekaiibauer@gmail.com
- Https://facebook.com/atilasorEkayY