Sheren Abomoustafa
Boston,MA
Summary
A proactive and dedicated professional with a flair for taking initiative, exceptional communication, and interpersonal skills. This enables effective contribution across diverse teams and stakeholders. Proficient in multitasking, thrives in fast-paced environments where creativity and adaptability are paramount. Hardworking nature and resourcefulness allow for excelling in identifying innovative solutions to complex issues and constantly delivering measurable results.
Overview
10
10
years of professional experience
Work History
Sales Representative
Premier Solar
09.2023 - Current
- Explain the benefits of solar energy and our products to customers.
- Providing exceptional customer service and maintaining strong client relationships.
- Conduct consultations with potential clients to assess their solar needs.
- Generate and follow up on leads.
- Stay up-to-date with industry trends and product knowledge.
Airline Operations Coordinator
Swissport
02.2019 - 05.2020
- Responsible for daily operations of Hawaiian Airlines, TAP, SATA and EL-AL Airlines.
- Plan distribution of load in accordance with passengers, cargo and fuel requirements.
- Data entry and revision of load control documentation with the use of the Departure Control System (DCS) in accordance with company policies, procedures and FAA safety standards.
- Coordinate and communicate with affected departments, external and internal customers to ensure smooth handling of passengers and dead load weight and balance issues with precision timing schedule.
Assistant Manager
Planet Fitness
10.2018 - 02.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assist with Staff Management. Including enforcing company policies consistently and providing backup support to Club Manager as needed.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Front End Supervisor
Stop & Shop
05.2016 - 09.2018
- Provide supervision, coaching, and support to the Customer Service Team.
- Help open or close the front-end of the store.
- Delegated tasks to employees to optimize productivity. Including, but not limited to, proper scheduling, breaks, and cash flow management.
Education
Bachelor of Science - Cybersecurity
Bridgewater State University
Bridgewater, MA05.2025
Aviation Mangement -
Bridgewater State University
Bridgewater, MA06.2022
Skills
- Leadership
- Time Management
- Oral and Written Communication
- Interpersonal skills
- Problem Solving
- Resourceful
- Multitasking
- Computer Proficiency
- Bilingual Arabic/English
Timeline
Sales Representative
Premier Solar
09.2023 - Current
Airline Operations Coordinator
Swissport
02.2019 - 05.2020
Assistant Manager
Planet Fitness
10.2018 - 02.2019
Front End Supervisor
Stop & Shop
05.2016 - 09.2018
Bachelor of Science - Cybersecurity
Bridgewater State University
Aviation Mangement -
Bridgewater State University
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