Sheresa McCallum
OWOSSO
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support.
Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional.
Overview
24
24
years of professional experience
2003
2003
years of post-secondary education
Work History
ED PCT 2
Memorial Healthcare
OWOSSO
04.2022 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities for patients, enhancing comfort and dignity.
- Maintained cleanliness and safety of patient care areas in compliance with protocols.
- Assessed patient conditions and prioritized care based on urgency.
- Assisted physicians during emergency procedures and interventions.
- Monitored vital signs and documented changes in patient status.
- Prepared and maintained medical equipment for various procedures.
- Collaborated with nursing staff to ensure comprehensive patient care.
- Educated patients and families on treatment plans and procedures.
- Maintained cleanliness and organization of the emergency department workspace.
- Participated in team meetings to discuss patient care strategies and improvements.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Collaborated with nursing staff to ensure quality patient care.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
- Provided patient care and monitored vital signs.
- Ensured compliance with safety standards during transport of patients from one area to another.
- Performed venipuncture, arterial puncture and IV insertion.
- Documented all procedures on patients' charts in accordance with hospital policy.
- Provided emotional support for family members throughout difficult situations associated with illness or injury.
- Actively participated in department meetings providing feedback on process improvements for increased efficiency.
- Maintained accurate records of patient data, treatments and medications.
- Participated in continuing education programs to maintain professional competency.
- Conducted daily rounds on assigned units observing condition of patients and providing support when necessary.
- Assessed patient responses to treatments and communicated any changes to the physician or nurse supervisor.
- Managed inventory levels of supplies ensuring adequate stock was available at all times.
- Assisted physicians in the diagnosis of medical conditions.
- Educated patients about their treatment plan including medications, diet modifications and follow up appointments.
- Assisted with CPR and airway clearing procedures during emergencies.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Applied and educated patients on orthopedic devices like crutch walking.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Conducted patient assessments under supervision of staff nurses and physicians.
- Triaged patients to award priority to patients with more severe complications.
- Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Restocked supplies and cleaned equipment between patients.
- Supported nursing staff in day-to-day operations.
- Performed basic, non-invasive medical assistant duties.
- Greeted, guided and offered assistance to patients and visitors.
- Built strong and trusting rapport with clients and loved ones.
- Attended training to validate or refresh basic professional skills.
- Received blood and bodily fluid samples and passed to employees
- Organized work orders, maintenance repairs and other administrative duties.
- Collected and compiled data to document performance or assess program quality.
- Assisted administrative departments with paperwork, errands and other clerical duties.
- Monitored health and well-being of clients and reported significant health changes.
- Escorted patients before and after surgical procedures.
- Assisted employees in scheduling computer and phone updates.
- Pulled and organized file charts, placing appointment reminder calls to patients.
- Provided direct patient care in fast-paced emergency department environment.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted in the preparation of patients for diagnostic procedures and treatments.
- Maintained cleanliness and organization of medical equipment and supplies.
- Collaborated with healthcare team to ensure efficient patient flow and care processes.
- Educated patients on post-treatment care and instructions clearly and effectively.
- Supported triage process by accurately gathering patient histories and symptoms.
- Documented patient information in electronic health records accurately and timely.
- Prepared exam rooms by setting up equipment according to department protocols.
- Collaborated with other healthcare professionals to ensure quality patient care was provided.
- Answered incoming calls from patients seeking information or scheduling appointments.
- Assisted with special procedures such as IV insertion, wound dressing changes, catheter insertions and specimen collection.
- Participated in continuing education programs to stay current on new technology advancements.
- Provided patient care under the direct supervision of a registered nurse or licensed physician.
- Adhered to safety regulations while operating medical equipment per hospital policy guidelines.
- Provided post-operative instruction to patients after surgery or procedure was completed.
- Conducted basic laboratory testing such as urinalysis, venipuncture and hematology.
- Participated in interdisciplinary team meetings to discuss patient care plans.
- Identified potential problems and complications that may arise during diagnostic testing.
- Administered injections and medications under the direction of a licensed practitioner.
- Maintained accurate records of all tests conducted on patients including report filing.
- Assisted physicians in performing minor surgical procedures such as suturing lacerations.
- Documented all findings from exams into electronic medical records.
- Assisted in the setup and operation of specialized medical equipment for ultrasound examinations.
- Performed various clerical tasks including filing, faxing, photocopying and scanning documents.
- Performed daily duties such as restocking of supplies and equipment, cleaning, and patient flow activities.
- Monitored patient vital signs during procedures and reported any changes to the physician.
- Ordered lab supplies when necessary and maintained inventory levels at an appropriate level.
- Responded quickly to emergency situations using proper techniques for resuscitation.
- Stocked and replenished patient care areas with appropriate supplies.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
- Explained medical terminology in non-complex terms o patients.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Calmed patients by carefully explaining each step and remaining composed.
- Suctioned airways to clear obstructions and help patients breathe.
- Positioned patients in preparation for treatment and transport.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Cleaned and sanitized ambulance and supplies between calls.
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Bandaged wounds and determined necessity for stitches or sutures.
- Loaded and transported patients from hospitals to rehab centers or other medical facilities.
- Reported infectious disease cases to appropriate medical authorities.
- Facilitated communication between patients, family members, and healthcare professionals.
CNA
Durand Senior Care and Rehab Center
Durand
10.2014 - 05.2020
- Assisted residents with daily activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of resident living areas.
- Engaged residents in social activities to promote well-being.
- Documented patient information accurately in care logs.
- Collaborated with team members to ensure quality care delivery.
- Provided emotional support and companionship to residents.
- Adhered to safety protocols while handling medical equipment.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
CNA
Hazel Findlay Country Manor
Saint Johns
10.2001 - 05.2013
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living spaces consistently.
- Collaborated with team members to coordinate patient care plans effectively.
- Documented patient information accurately in electronic health records system.
- Educated residents and families on health management and wellness practices.
- Supported recreational activities, enhancing resident engagement and social interaction.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
- Supported non-ambulatory residents in range of motion exercises.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Education
Owosso High School
Owosso , MISkills
- Vital sign monitoring
- Patient assessment
- Emergency care
- IV insertion
Timeline
ED PCT 2
Memorial Healthcare
04.2022 - Current
CNA
Durand Senior Care and Rehab Center
10.2014 - 05.2020
CNA
Hazel Findlay Country Manor
10.2001 - 05.2013
Owosso High School