Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherese Quarles

Irving,TX

Summary

Dedicated Operations Manager with 10 years experience who excels at using proven methods and cutting edge technology to successfully maintain budgets, work schedules, time sheets, procedures and policies. Assertive and enthusiastic with extensive knowledge of internal and frequently used programming to execute day to day task/needs. While performing customer service activities and Accounts Payable Duties.

Overview

11
11
years of professional experience

Work History

Administrative Assistant/Receptionist

Hudson Home
Dallas, TX
08.2022 - Current
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Scheduled appointments, meetings and events for management staff.
  • Composed correspondence, reports and meeting notes.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Reception Operations/ Ap Finance

Match Marketing Group
Chicago, IL
07.2017 - 09.2019
  • Acknowledged vendor issues and resolved their problems quickly and efficiently.
  • Accepted and processed vendor payments in cash, credit cards and checks, checking for validity.
  • Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone system and setting appointments.
  • Collaborated with offsite AP department to plan, develop and implement a seamless process for invoice approval and payment.
  • Created budget plans to cut cost in regards of company finances.
  • Formed spread sheets utilizing Excel to maintain office budgets
  • Effectively communicated with other employees and upper management to ensure complete care of vendors.
  • Greeted/directed appointments for vendors and clients
  • Received, located, coded, and processed vendor invoices for Accounts Payable
  • Ordered and distributed office, IT and food supplies
  • Oversaw calendar maintenance, appointment scheduling and expense report preparation using Microsoft Word, Office, Excel, Workamajig and Concur
  • Entered employee time for Payroll by utilizing Workamajig and Replicon
  • Performed HR functions such as creating job descriptions and posting on websites to attract new candidates within the target market
  • Arranged/set up interviews with potential candidates
  • Mail distribution
  • Fielded general questions from colleagues, clients, and vendors and guests
  • Assisted IT with initial set up for on and off boarding staff members
  • Posted payments for demanding vendor invoices.
  • Controlled and assigned to be an authorized user for security on the office

Receptionist

MHUB
Chicago, IL
02.2017 - 04.2017
  • Arranged schedules for management to meet with clients and business partners.
  • Composed, sent, received, and distributed correspondence through letters and emails.
  • Handled customer questions and complaints with professional courtesy.
  • Juggled answering phones while attending to clients in person.
  • Organized and managed customer invoices and payments.

Administrative Assistant

Misericordia Heart Of Mercy
Chicago, IL
04.2013 - 01.2017
  • Developed and maintained an internal client filing system
  • Coordinated visitations, company events and other employee morale functions
  • Frequently used word processing, spreadsheet, database, and presentation software
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination
  • Precisely completed appropriate claims paperwork, documentation and system entry
  • Professionally and courteously verified appointment times with patients
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, test results,home care forms)
  • Adeptly managed a multi-line phone system and pleasantly
  • Greeted all patients
  • Prepared patient charts accurately and neatly for the clinic

Education

Associate of Arts - Social Work

Malcom X College
Chicago, IL
05.2012

Skills

  • Attention to detail
  • Dependable
  • Documentation and Reporting
  • Inventory management
  • Organizational Skills
  • Microsoft Office
  • Replicon
  • Client and Vendor Relations
  • Data Analysis
  • Excellent Communication abilities
  • Issue Resolution
  • Microsoft Excel
  • Concur
  • Customer Service
  • Housekeeping and maintenance
  • Multi-tasking and negotiation
  • Microsoft Notes
  • Workamajig
  • Microsoft office

Timeline

Administrative Assistant/Receptionist

Hudson Home
08.2022 - Current

Reception Operations/ Ap Finance

Match Marketing Group
07.2017 - 09.2019

Receptionist

MHUB
02.2017 - 04.2017

Administrative Assistant

Misericordia Heart Of Mercy
04.2013 - 01.2017

Associate of Arts - Social Work

Malcom X College

Similar Profiles

CREATE PROFILE
Sherese Quarles