Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic
Sherhim Winchester

Sherhim Winchester

North Las Vegas,NV

Summary

Experienced in reception and customer service, consistently demonstrating reliability and trustworthiness throughout my career. Strong motivation, efficiency, and exceptional communication skills have been key factors in my success in various situations. With a positive attitude and quick adaptability, always prepared to tackle any challenge. Eager to take the next step in my professional journey by joining a new team and contributing skills and expertise to its success.

Overview

23
23
years of professional experience

Work History

Administrative Coordinator

TJ Maxx, TJX Companies
11.2023 - Current
  • Executed daily cash office deposits with precision.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Managed inventory of office supplies, ensuring essential items were always in stock.
  • Facilitated front-end operations during staff absences and lunch breaks.
  • Received comprehensive training across various departments.

Store Secretary

Dillard’s
06.2021 - 08.2023
  • Handled corporate documentation efficiently by completing required HR records.
  • Documented updates including changes in job roles and salary adjustments within central records.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Adjusted and updated computer system to ensure correct payroll data.
  • Submitted reports on payroll activities.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Ensured accuracy of records by consistently updating employee information.
  • Resolved employee concerns about payroll deductions and associated matters.
  • Tracked employee vacation, sick and personal time.
  • Coordinated resolution of payroll discrepancies.

Store Vault Cashier

Dillards
08.2016 - 07.2021
  • Oversaw operations of 63 cash registers within the department store.
  • Ensured daily replenishment and balance of ATM cassettes.
  • Managed daily cash transactions for each register using the teller machine and integrated them into the store system.
  • Prepared and confirmed accuracy of cash deposits for scheduled collection.
  • Scanned and deposited error-free customer checks into correct accounts.
  • Identified and resolved variances between accounting records and cash drawer.
  • Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
  • Executed vault, alarm, and door responsibilities to aid opening and closing operations.
  • Educated staff on new and existing procedures through required trainings.
  • Ensured accurate balancing of staff and vault while securely handling monies.

Front Desk Receptionist

Continental Surf Hotel
12.2001 - 02.2005
  • Ensured smooth guest arrival by maintaining engaging conversations during check-in.
  • Directed incoming calls to appropriate departments ensuring seamless communication.
  • Responded to inquiries and room requests made online, by phone or email.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Managed high-volume switchboard and directed calls to appropriate recipients.

Education

James Campbell High School
Ewa Beach, HI

Some College (No Degree) - Hotel Management

Travel University International
Honolulu, HI
12.2001

Skills

  • Safe and vault operation
  • Detail Oriented
  • Time management
  • Sorting and Filing
  • Cash Control Guidelines
  • Financial Transactions
  • Customer Service
  • Change Order Processing
  • ATM Management
  • Bank Deposits
  • Balance Verification

Reference

Patty Franklin

706-358-2706


Glenn Legaspi

706-580-9053


Caroline Herlong

706-566-0603

Timeline

Administrative Coordinator

TJ Maxx, TJX Companies
11.2023 - Current

Store Secretary

Dillard’s
06.2021 - 08.2023

Store Vault Cashier

Dillards
08.2016 - 07.2021

Front Desk Receptionist

Continental Surf Hotel
12.2001 - 02.2005

James Campbell High School

Some College (No Degree) - Hotel Management

Travel University International

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Sherhim Winchester