Sherhonda Johnson
Philadelphia,PA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
Work History
Food Service Worker
Jefferson Torresdale Hospital
11.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
Direct Care Worker
Special People In The Northeast
04.2020 - 12.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
- Administered medication as directed by physician.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Documented vitals, behaviors, and medications in client medical records.
- Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
Direct Care Worker
Growth Horizons
05.2019 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
- Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
- Administered medication as directed by physician.
- Scheduled and accompanied clients to medical appointments.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Clerk
United States Post Office
11.2019 - 01.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Contributed to a p ositive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
Teacher's Assistant
Wood Services
01.2016 - 07.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Assisted lead teachers with lesson plan creation and materials development .
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Supervised residential and day treatment children during class and on field trips.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Completed daily reports on attendance and disciplinary performance.
Education
No Degree - Medical Assisting
Star Career Academy - Philadelphia
Philadelphia, PA06.2013
High School Diploma -
Crooked Places Made Straight
Philadelphia, PA09.2012
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Communication Skills
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
Timeline
Food Service Worker
Jefferson Torresdale Hospital
11.2022 - Current
Direct Care Worker
Special People In The Northeast
04.2020 - 12.2022
Clerk
United States Post Office
11.2019 - 01.2020
Direct Care Worker
Growth Horizons
05.2019 - 03.2020
Teacher's Assistant
Wood Services
01.2016 - 07.2019
No Degree - Medical Assisting
Star Career Academy - Philadelphia
High School Diploma -
Crooked Places Made Straight
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