Sheri Anderson

• Served as a trusted advisor to clients during implementations, providing expert guidance and recommendations based on extensive industry experience and knowledge.
• Balanced client needs with internal resource availability, optimizing the allocation of team members to maximize productivity without compromising quality.
• Identified and mitigated project risks by conducting thorough assessments of potential challenges, and developing a decision-making steering committee.
• Supported successful system integrations by working closely with technical teams to troubleshoot issues and address client concerns promptly.
• Championed data-driven decision making within the organization, using insights gleaned from past projects to inform future strategies and approaches.
• Established strong relationships with clients through regular check-ins and progress updates, fostering long-term partnerships.
• Developed comprehensive implementation plan for a new mandated programs, ensuring all stakeholders were engaged and regulatory requirements were met.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.

• Manged the requirements gathering, feasibility study, and procurement efforts for new claims Medicaid compliance project mandated for HIPAA & CMS compliance
• Implementation Project Manager for vendor selected solution (WellSky)
• Established strong relationships with clients through regular check-ins and progress updates, fostering long-term partnerships.
• Supported successful system integrations by working closely with technical teams to troubleshoot issues and address client concerns promptly.
• Collaborated with cross-functional teams to ensure timely delivery of quality solutions for clients.
• Designed and coordinated detailed virtual training program for internal staff and 600+ state medical providers.
• Contributed to the creation of a new PMO office.
• Reconciliation of 27k incident reports and improvements to meet mandated corrective actions on quality of care for members.
• IT project management, process improvement and liaison for business areas
• Vendor management for three consultant groups
• Implementation of policies, procedures and training materials
• Creation of project plans, communication plans, RFPs, process improvement and change management plans for various projects

Project Manager, PMP

• Completed PMP certification and implemented new knowledge into corporate policies and procedures. These processes became the standard across the Information Technology environment/departments.
  
  Created standards for meeting agendas, minutes, project documents, test plans and storage of all documents.
  
  Implemented new Service Desk and work tracking system - on time and under budget. Created training program and executed training for over 1,000 users.
  
  Configured HP’s Quality Center, managed projects in coordination with management and test leads for upgrades and other testing for data migration.
  
  CRM, ERP, SQL, SDLC, PMO, database design Specialties: Information & Communications Technology.
  
  ITIL v.3, Quality Assurance, Volunteer Coordination, Health Insurance, Event Planning & Coordination, Project Management, Account Management, Travel Planning & Coordination, SDLC & Process Improvement, Quality Center, Training, Documentation, Testing Coordination, Business Liaison Lead Test Coordinator
  Migrated entire health claims history, configuration and member data from mainframe to new platform. Led team of 40+ testers to create test strategies, test plans and execute those tests within time constraints. Facilitated problem fixes and integration of fixes prior to production.

Decision Support Analyst

• Defined new department and roles for creating/managing enterprise-wide data warehouse and reporting systems.

Senior Decision Support Analyst

• Documented business requirements, data mapping, test plans and project plan/timeline for implementing data warehouse and user-access reporting system. After a successful roll-out of data warehouse and other data reporting systems, created a corporate-wide team and communication mechanisms to define consistent and accurate reporting to meet business needs.
  
  Customer Relationship Management (CRM), data mapping, database design, Enterprise Resource Planning (ERP), consulting