Sheri Anderson
Port St Lucie,FL
Summary
Dynamic and customer-focused professional with extensive experience in hospitality and service roles, including a notable position at Ruby Tuesday. Excelled in customer service and time management, significantly enhancing client relations and operational efficiency. Proven track record in cash handling and fostering positive workplace culture, underscored by a commitment to detail and team success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Sophisticuts Hair Salon
03.2018 - 01.2024
- Maintained organized and clean front desk area to create professional and welcoming environment for visitors and employees.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
Bartender
Skewers Steakhouse
01.2016 - 02.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Aegean Grille
04.2013 - 02.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Lead Server/Bartender
Ruby Tuesday
01.2005 - 03.2011
- 4 Star Certified Trainer
- Opened New Location
- Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Education
Associate of Arts - Accounting
Indian River State College
Ft. Pierce, FL06-2005
Skills
- Customer service
- Time management
- Cash handling
- Attention to detail
- Positive and friendly attitude
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Timeline
Front Desk Receptionist
Sophisticuts Hair Salon
03.2018 - 01.2024
Bartender
Skewers Steakhouse
01.2016 - 02.2018
Server
Aegean Grille
04.2013 - 02.2017
Lead Server/Bartender
Ruby Tuesday
01.2005 - 03.2011
Associate of Arts - Accounting
Indian River State College
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