Sheri Anton-Johnson
Buckeye,AZ
Summary
Dynamic Office Manager with noted experience in administrative management, exceptional organizational skills and strong work ethic. Leveraging a valuable background in event coordination and customer relations; excels in streamlining processes and fostering positive client and team relationships. Prioritizes projects and multitasks effectively to achieve project goals. A methodical and detail-oriented team player with expertise in team leadership, highly dependable, ethical and reliable leader that blends advanced organizational, technical and business insight. Works effectively with cross functional teams ensuring operational and service excellence.
Overview
38
38
years of professional experience
Work History
Office Manager's Assistant
Arizona Livestock Auction
03.1986 - Current
- Oversaw office inventory activities by ordering & requisitions and stocking & shipment receiving for over 24,000 head of livestock.
- Managed filing system, entered data / completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with state, federal and professional services personnel to receive livestock, direct sale, and provide legal documentation for shipping weekly.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy for business, state and federal records.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests for sellers, buyers, inspectors and veterinarians.
- Volunteered to help with special projects of varying degrees of complexity at a moments notice.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies for daily, weekly, monthly, and annually reporting by livestock species.
- Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Organized and oversaw assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
Event Coordinator
Cornerstone Consultants
12.2011 - 07.2022
- Coordinated schedules and timelines for small clubs events with 100 attendees at schools as well as foundation galas with 1,000 attendees. at resorts.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
- Coordinated with security services to ensure safety of attendees, addressing potential risks and compliance issues.
- Spearheaded volunteer recruitment and training programs, optimizing staffing solutions for community-driven events.
- Negotiated with venue owners to secure prime locations, aligning with event size, type, and attendee expectations.
- Fostered positive work environment, mentoring junior coordinators and facilitating their professional growth.
- Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
- Enhanced attendee experience by coordinating seamless registration processes for large-scale corporate events.
- Trained and supervised event staff to complete tasks on time.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed creative themes for events and created related activities to engage attendees.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Developed detailed event reports, documenting all aspects of each event.
- Coordinated transportation and parking arrangements for guests and vendors.
- Oversaw event registration process by collecting and tracking attendee information.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
Education
No Degree - Business Administration
Arizona State University
Tempe, AZSkills
- Customer Service & Relations
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Bookkeeping
- Document Management
- Payroll and budgeting
- Account Reconciliation
- Credit and collections
- Mail handling
- Scheduling
- Inventory Control
- Employee Supervision
- Operations Management
- Conflict / Negotiation Management
- Staff hiring
- Employee Training and Mentoring
- Documentation and Reporting
- Workflow Optimization
- Financial Reporting and Tracking
- Expense Reporting
- Financial Accounting
- Report Preparation
- Event Coordination
- Facility Management
- Database Administration
- Workflow Planning
- Compliance Monitoring
- Scheduling and Coordinating
- MS Office
- Decision-Making
- Customer Relationship Management
- Problem Resolution / Team Collaboration
- Good Judgment
- Professional and Courteous
- Managing Operations and Efficiency
- Work Planning and Prioritization
- Hiring and Training
- Shift Scheduling
- Performance reviewing
Hobbies include dancing, skiing, crafting, sewing and antiquing
Avid snow skier as a young adult but now passion is in country dance. Equipped to sew and craft something new on the fly; but welcomes an antiquing adventure to add to Sheri's Treasures! Supports youth at Maricopa County Fair, Arizona State Fair, & Arizona National Livestock Show.
Timeline
Event Coordinator
Cornerstone Consultants
12.2011 - 07.2022
Office Manager's Assistant
Arizona Livestock Auction
03.1986 - Current
No Degree - Business Administration
Arizona State University
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