Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheri Austen

Portland

Summary

Proven problem solver and collaborative team member, skilled in administering vaccinations and monitoring anesthesia. and always willing to learn new things.

Overview

2
2
years of professional experience

Work History

Veterinary Technician

sunshine pet clinic
Beaverton
06.2023 - 03.2025
  • Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.
  • Dispensed prescription medications upon request from veterinarians.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
  • Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
  • Monitored vital signs during surgery and notified veterinarian of changes.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Prepared and labeled medications and instructed client on administration.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Customer Service Cashier

McDonald's
Portland
10.2022 - 05.2023
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed credit card transactions accurately and efficiently.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Addressed customer questions and concerns regarding products and services.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers and responded to informational requests.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.
  • Verified that all coupons were valid prior to processing them into the system.

Education

GED -

Portland Community College
Portland, OR
12-2024

Skills

  • Client communication
  • Animal care
  • Customer service
  • Time management
  • Problem solving
  • Team collaboration

Timeline

Veterinary Technician

sunshine pet clinic
06.2023 - 03.2025

Customer Service Cashier

McDonald's
10.2022 - 05.2023

GED -

Portland Community College

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Sheri Austen