Sheri Beals
Roanoke Rapids,NC
Summary
Compassionate and licensed registered nurse with over 20 years of diverse experience in medical-surgical, home health, and telephonic nursing. Proven ability to thrive in fast-paced, dynamic environments while efficiently managing caseloads and fostering collaboration among healthcare teams. As a telephonic triage nurse for over 2 years, consistently achieved an impressive call score exceeding 95%, demonstrating exceptional clinical judgment and communication skills. Committed to enhancing staff development through targeted education and training initiatives, effectively supporting individual and group growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Telephonic Registered Nurse
CareNet Healthcare Services
San Antonio, Texas
12.2021 - Current
- Provides triage services to thirty-seven primary care physician offices and seven specialists office. Directs patients to the best healthcare entity based on need. Provides care advice and health care information.
- Supported fresh staff members by precepting and being a resource for questions and concerns.
- Clinical month high achiever, recognized for providing exceptional care with average quality assurance scores above 95%
- Rapid and adaptive, working in high pressure situations to facilitate the best outcome quickly.
Clinical Manager
Liberty Home Care and Hospice
Roanoke Rapids, NC
11.2020 - 08.2021
- Managed Homecare and Hospice for Roanoke Rapids and the expansion of the regional division of offices. Provided coverage for administration after hours. Managed weekly monthly meetings and assisted with quality assurance and chart reviews.
- Managed licensed and unlicensed staff in daily operations of agency. Managed clinical operations and procedures, including enforcing adherence to federal and state regulations and healthcare law requirements. Assisted with hiring of employees as well as periodic performance evaluations.
- Assisted in preparation for ACHC accreditation as well as liaison for surveyor during home health and hospice accreditations surveys.
- Delegated task to staff members and oversaw task completion, aiding promote success when needed.
- Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients, and fellow employees.
Case Manager
Liberty Home Care and Hospice
Roanoke Rapids, NC
09.2019 - 11.2020
- Provided care for home health and hospice patients within their homes. Provided case management, participated in interdisciplinary conference and coordination, supervised licensed and unlicensed staff.
- Created and applied tailored care plans to meet each patient's individual needs.
- Assessed patient conditions, monitored behaviors, and updated supervising physicians with observations and concerns.
- Provided on-call coverage and triage of patients via phone to determine the next step of care.
Case Manager
Home Health and Hospice of Halifax
Roanoke Rapids, NC
05.2017 - 09.2019
- Provided skilled nursing services to patients within geographical areas. Skilled services including wound, trach and foley care. Provided education in disease management and medications. Provided case management, participated in interdisciplinary conference and coordination, supervised licensed and unlicensed staff.
- Provided care for home health and hospice patients and their families.
- Assisted with Quality assurance and chart audits.
- Developed comprehensive client driven care plans with short- and long-term goals.
- Coordinated support services and optimized communication between healthcare workers and patients.
Case Manager
Gentiva Homecare Services
Rocky Mount, NC
08.2013 - 04.2017
- Provided skilled nursing services to patients within geographical areas. Assisted with precepting new employees. Provided patient education in disease management and medications. Provided skilled services including wound, trach and foley care. Provided case management, participated in interdisciplinary conference and coordination, supervised licensed and unlicensed staff.
- Provided care for home health patients.
- Developed client specific care plans with short- and long-term objectives and goals.
- Provided supervision of unlicensed and licensed staff.
Education
Bachelor of Science in Nursing - Nursing
Associate of Science in Nursing - Nursing
Skills
- Proficient in eClinicalWorks and Epic
- Case management expertise
- Complex medical needs management
- Patient assessment
- Quality assurance
- Interdisciplinary collaboration
Certification
Registered Nurse (RN) North Carolina State Board of Nursing, compact/multistate, license 132819, expires 2027-07
Timeline
Clinical Telephonic Registered Nurse - CareNet Healthcare Services
12.2021 - Current
Clinical Manager - Liberty Home Care and Hospice
11.2020 - 08.2021
Case Manager - Liberty Home Care and Hospice
09.2019 - 11.2020
Case Manager - Home Health and Hospice of Halifax
05.2017 - 09.2019
Case Manager - Gentiva Homecare Services
08.2013 - 04.2017
AdventHealth University - Bachelor of Science in Nursing, Nursing
Halifax Community College - Associate of Science in Nursing, Nursing