Sheri Braswell
Administrative Assistant/Parent Ambassador
Matthews,NC
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in customer service, scheduling, data-entry and database administration.
Overview
18
18
years of professional experience
Work History
Administrative Assistant/Parent Ambassador
Queen's Grant High School
Matthews, NC
06.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors as receptionist and first point of contact.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Reached out to newly enrolled students and families throughout school year to share vital information and help them integrate in school community.
- Prepared for Open Houses and presented overview of school to prospective families and students. Conducted tours of school.
- Interacted with vendors to purchase and set up equipment and services.
- Screened visitors and issued badges to maintain safety and security.
- Assisted head of school with effective school marketing plan.
- Increased enrollment by 10%
School Registrar
Queen's Grant High School
Matthews , NC
06.2014 - Current
- Verified paperwork accuracy and checked for completion prior to processing.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Updated computer system with latest information to keep records current and accurate.
- Processed registrations with attention to compliance with operational policies and standards.
- Increased school registrations with improved promotional approaches, outreach strategies and parent engagement plans.
- Collaborated with team members to achieve target results.
- Increased customer satisfaction by resolving issues.
Assistant to the Director of Admissions
Hickory Grove Christian School
Charlotte , NC
06.2011 - 06.2014
- Managed filing system, entered data and completed other clerical tasks.
- Assisted with effective marketing for school.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Was front line of admissions department. Responsible for interacting with applicants, answering questions and processing applications.
- Presented positive image of school to potential students and their families. Conducted tours of school.
- Increased enrollment
Education
Business Administration - Business
Central Piedmont Community College
Charlotte, NC 05.2001 -
Skills
Office administration
Timeline
Administrative Assistant/Parent Ambassador
Queen's Grant High School
06.2016 - Current
School Registrar
Queen's Grant High School
06.2014 - Current
Assistant to the Director of Admissions
Hickory Grove Christian School
06.2011 - 06.2014
Business Administration - Business
Central Piedmont Community College
05.2001 -