District Manager with demonstrated experience managing company assets and developing people for future growth. I am also the current DMIT trainer for my region. I am a strategic planner talented in seeing multiple options for improvement and potential growth. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential.
Overview
25
25
years of professional experience
Work History
District Manager
EG Group / Tom Thumb Banner
11.2015 - Current
Supervise up to 17 locations to enforce high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Built positive and productive relationships with store and field leadership.
Store Manager
EG Group / Tom Thumb Banner
02.2010 - 11.2015
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store operating procedures.
Completed hiring, training and mentoring new staff members to include new and upcoming store managers.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Covered the district in the absence of current district manager. Also covered an open district for a period of 3 months before being promoted to a district manager.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Store Manager
Nugget Oil/Exprezit/Convenience USA/ Phillips Oil
12.1998 - 02.2010
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Completed routine store inventories.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Education
High School Diploma -
Choctawhatchee High School
Fort Walton Beach, FL
05.1996
Skills
Leadership skills
Strategic Planning
Operations Improvements
Operating Procedures and Policies
Training and coaching
Attention to Detail
Operations Management
Customer Relations
Team Development
Multi-unit management
Time Management
Accomplishments
Nominated for the Ambassador Award 3 times.
Currently on the RMAC Committee for the Tom Thumb Division.
Was involved with the conversion of 2 acquisitions (Minit Mart and Sprint).
Was able to go to the Memphis for 2 weeks to help develop the Kwik Shop team.