Sheri Granger
Punta Gorda,FL
Summary
With over 20 years of combined administrative and retail experience, along with small business ownership, I offer a distinct skill set that will greatly enhance your Boutique. My strengths lie in achieving operational success through efficient inventory control, staff training, and providing outstanding customer service. I am committed to promoting collaboration, adapting to change, and consistently delivering measurable outcomes. Furthermore, I possess advanced proficiency in streamlining processes, budget management, and leading teams to surpass goals.
Overview
15
15
years of professional experience
Work History
Business Owner
Triple Crown Home Services, LLC
07.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Provided excellent customer service by addressing client concerns promptly and professionally.
Retail Operations Manager
Lifestyles of Saratoga
12.2016 - 01.2020
- Managed daily operations, including supervising multiple team members across four locations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Created plans to maximize profits and reduce loss by calculating daily sales goals for team as well as individual sales team members.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Monitored and reported on damaged goods, initiating corrective action and eliminating waste.
- Performed all Human Resource applications, including prescreening and interviewing, onboarding, training and termination of employees.
- Managed staff training and performance monitoring to promote high levels of productivity.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Principal Administrative Assistant
Globalfoundries
03.2015 - 11.2016
- Planned and executed corporate meetings, lunches and special events for groups of 200+ employees.
- Monitored daily and weekly schedules and monthly calendar obligations for Senior VP.
- Arranged domestic and international travel, hotel and transportation needs for staff.
- Scheduled and coordinated meetings and calendars of high-level decision-makers.
- Created PowerPoint presentations used for business development
- Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development
- Maintained up-to-date department organizational chart.
- Created and maintained spreadsheets and developed administrative and logistical reports
Administrative Assistant to Superintendent
Crown Point Central School
07.2010 - 03.2015
- Managed daily office operations and maintenance of equipment.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Planned meetings and prepared conference rooms.
- Wrote reports and correspondence from dictation and handwritten notes.
- Supplied key cards and building access to employees and visitors.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Created weekly and monthly reports and presentations.
- Manage Backpack Program for school district
- Created quarterly newsletter for district employees and families with events and updates
Education
Business Administration
SUNY Oswego
Oswego, NYBusiness Administration
Central City Business Institute
Syracuse, NYSkills
- Expertise in MS Office Suite
- Lightspeed POS
- Customer service
- Operations Manager
- Store operations
- Administrative Assistant
- Strong organizational skills
- Leadership development
- Customer relations
- Recruitment and hiring
- Retail management
Timeline
Business Owner
Triple Crown Home Services, LLC
07.2020 - Current
Retail Operations Manager
Lifestyles of Saratoga
12.2016 - 01.2020
Principal Administrative Assistant
Globalfoundries
03.2015 - 11.2016
Administrative Assistant to Superintendent
Crown Point Central School
07.2010 - 03.2015
Business Administration
Central City Business Institute
Business Administration
SUNY Oswego
Community Service
- Volunteer Wellsprings-2016-present
- Volunteer Shelters of Saratoga 2016-present
- Volunteer Coordinator Red Cross Blood Drive -2015-present
- Volunteer Northeast Regional Food Bank-2015-present
- Educational Council Member, St. Mary's School, Ticonderoga, 2001-2004
- Youth Softball Coach, Ticonderoga, 2004-2009
- Ticonderoga High School PTO, 2004-2015
- Ticonderoga High School Booster Club, 2004-2018
Extensive Fundraising
- Co-Chaired playground committee entailing extensive fund raising and coordination of implementation and installation of new school playground, $15,000, 2000-2002
- Coordinated of fundraising events for youth football league, $3,000-$4,000 per year, 2002-2011
- Co-Chaired JSK Annual Golf Tournament, $25,000 for life of tourney, benefiting Multiple Myleoma Society, 2004-2008
- Developed and implemented a major yearly fundraising event contributing to the fiscal stability of parochial school, $8,000-$10,000 per year, 2004-2012
Awards
- Appreciation Award 2015-Excellent facilitating support of 14nm Integration Team, Globalfoundries
- TEAM Member of the Month-Crown Point Central School 2010, 2014
- Ticonderoga Parent Teacher Volunteer of the Year-2008
Community Service
- Volunteer Wellsprings-2016-present
- Volunteer Shelters of Saratoga 2016-present
- Volunteer Coordinator Red Cross Blood Drive -2015-present
- Volunteer Northeast Regional Food Bank-2015-present
- Educational Council Member, St. Mary's School, Ticonderoga, 2001-2004
- Youth Softball Coach, Ticonderoga, 2004-2009
- Ticonderoga High School PTO, 2004-2015
- Ticonderoga High School Booster Club, 2004-2018
Extensive Fundraising
- Co-Chaired playground committee entailing extensive fund raising and coordination of implementation and installation of new school playground, $15,000, 2000-2002
- Coordinated of fundraising events for youth football league, $3,000-$4,000 per year, 2002-2011
- Co-Chaired JSK Annual Golf Tournament, $25,000 for life of tourney, benefiting Multiple Myleoma Society, 2004-2008
- Developed and implemented a major yearly fundraising event contributing to the fiscal stability of parochial school, $8,000-$10,000 per year, 2004-2012
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