Summary
Overview
Work History
Education
Skills
Timeline
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Sheri Hamm

South Solon,OH

Summary

Dynamic leader with a proven track record at Eastway Corporation, excelling in team leadership, policy improvements, and professional writing. Skilled in fostering team development and enhancing communication, I've significantly contributed to program successes and staff training initiatives. Expertise in problem-solving and multitasking, driving operational excellence and positive outcomes.

Overview

22
22
years of professional experience

Work History

Program Manager

Eastway Corporation/ The Heritage of Hannah Neil
11.2023 - 10.2024
  • Established strong relationships with residential staff ensuring support for program initiatives.
  • Managed 20-30 staff within residential program.
  • Managed milieu of clients and met their needs.
  • Worked closely with county caseworkers that placed children in residential facility.
  • Managed schedules for all shifts.
  • Assisted Program Director.
  • Managed residential budget.
  • Wrote all weekly milieu reports for all clients.
  • Wrote all Provisions of Care monthly reports for all clients.
  • Managed all bed checks as well as Special Observation forms.

Lead Nurse

Eastway Corporation/The Heritage of Hannah Neil
03.2022 - 11.2023
  • Advocated for the needs of both patients and nursing staff, leading to improved working conditions and better overall outcomes.
  • Mentored new nursing staff, fostering a supportive and educational atmosphere for growth and development.
  • Utilized data-driven decision-making techniques to optimize resource allocation, improving overall performance metrics within the department.
  • Streamlined nursing processes for efficiency, allowing for optimal patient care and time management.
  • Served as a valued liaison between medical staff members from various disciplines, improving interdisciplinary communication and collaboration efforts.
  • Conducted ongoing assessments of patient needs to ensure accurate diagnoses and appropriate treatment plans.
  • Led a team of nurses in providing high-quality care to patients while maintaining a professional working environment.
  • Ensured compliance with all relevant regulatory guidelines through diligent monitoring efforts and proactive policy development.
  • Implemented quality improvement initiatives that reduced medication errors and improved patient safety measures.
  • Developed strong relationships with interdisciplinary teams, ensuring seamless coordination of patient care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Admitted and discharged clients.
  • Ordered prescribed medications.
  • Worked with insurance companies.
  • Managed a 30 bed facility.
  • Managed approximately 30 or more incoming calls, emails and faxes per day.

Foster Parent

Adriel
03.2003 - 03.2023
  • Maintained open communication with caseworkers and support teams to ensure that needs of each child were being met effectively.
  • Managed daily routines and schedules, fostering consistency and stability in lives of foster children.
  • Participated in ongoing training opportunities to stay current on best practices in foster care provision.
  • Cared for medically fragile children in need of extensive support.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.

LPN Charge Nurse

Eastway Corporation/The Ranch of Opportunity
08.2019 - 09.2020
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Served as charge nurse, caring for patients with serious illnesses.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.

Updated patient medical records with services provided, health conditions, and response to treatments.

  • Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
  • Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
  • Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
  • Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
  • Evaluated staff performance through regular assessments, identifying areas for improvement and facilitating professional development opportunities.
  • Increased patient satisfaction scores by consistently providing exceptional customer service and addressing concerns promptly.
  • Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Developed and implemented individualized patient care plans.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
  • Managed approximately 30 incoming calls, emails and faxes per day.

LPN, Private Duty

Home Healthcare Network
03.2017 - 07.2019
  • Implemented infection control measures diligently, minimizing risk of contamination in home setting.
  • Administered medications accurately, ensuring proper dosage and timing for optimal treatment effectiveness.
  • Enhanced patients'' quality of life by providing compassionate and empathetic private duty nursing services.
  • Assisted patients with activities of daily living, promoting independence and dignity in their own homes.
  • Care for pediatric patients
  • Performed trach care, oxygen administration, pulse ox, ventilator, shunts, CP, G-tube, chest ports

Education

LPN - Practical Nursing

Hondros College of Nursing
Fairborn, OH
06-2017

Skills

  • Team leadership and direction
  • Policy and procedure improvements
  • Team training and development
  • Performance monitoring
  • Documentation proficiency
  • Professional writing
  • Problem-solving abilities
  • Multitasking Abilities
  • Employee Training
  • Professionalism
  • Communication Skills
  • Policy administration

Timeline

Program Manager

Eastway Corporation/ The Heritage of Hannah Neil
11.2023 - 10.2024

Lead Nurse

Eastway Corporation/The Heritage of Hannah Neil
03.2022 - 11.2023

LPN Charge Nurse

Eastway Corporation/The Ranch of Opportunity
08.2019 - 09.2020

LPN, Private Duty

Home Healthcare Network
03.2017 - 07.2019

Foster Parent

Adriel
03.2003 - 03.2023

LPN - Practical Nursing

Hondros College of Nursing
Sheri Hamm