Sheri Harris
Mount Crawford,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Referral Specialist
Carilion Clinic
Bridgewater, VA
01.2017 - 05.2024
- Liaised with healthcare facility personnel, insurance representatives, physicians and vendors for smooth communication.
- Assisted patients by answering questions and providing information regarding referrals.
- Gathered and verified insurance requirements to meet payer requirements.
- Contacted patients to confirm or reschedule appointments to minimize no-show appointments.
- Obtained PA for services such as diagnostic imaging.
- Researched and responded to inquiries from providers regarding pending or denied referrals in a timely manner.
- Provided support to referring physicians in obtaining pre-authorization for services as necessary.
Administrative Assistant
Complexions Dermatology
Danville, VA
01.2014 - 06.2016
- Handled sensitive information discreetly while maintaining confidentiality.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered questions from customers regarding products and services offered by the company.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Administrative Assistant
Piedmont Pain Medicine
Danville, VA
10.2008 - 12.2013
- Managed daily office operations and administrative tasks efficiently.
- Maintained accurate filing systems for essential documents.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Bank Teller
American National Bank, US Bank
Danville, VA
07.1998 - 01.2002
- Explained bank services, financial products and applicable fees to customers.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Education
High School Diploma -
George Washington High School
Danville, VA06-1996
Skills
- Insurance Verification
- Multi-line phone proficiency
- Insurance precertification processes
- Scheduling Software
- HIPAA Regulations
- Accurate Documentation
References
References available upon request.
Timeline
Referral Specialist
Carilion Clinic
01.2017 - 05.2024
Administrative Assistant
Complexions Dermatology
01.2014 - 06.2016
Administrative Assistant
Piedmont Pain Medicine
10.2008 - 12.2013
Bank Teller
American National Bank, US Bank
07.1998 - 01.2002
High School Diploma -
George Washington High School